Client Stories

See how Posh helps banks and credit unions drive real efficiency gains - securely, compliantly, and without heavy lift for your teams.
AUGUST 15, 2025
Client Story Name

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

AUGUST 15, 2025
Client Story Name

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

AUGUST 15, 2025
Client Story Name

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

AUGUST 15, 2025
Client Story Name

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

AUGUST 15, 2025
Client Story Name

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

Client Story: Somerville's Credit Union

How Somerville's Credit Union Transformed Member Service With Posh Answers.

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Client Story: Harvard Federal Credit Union

How Harvard Federal Credit Union prepared for a successful AI implementation.

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Client Story: VyStar Credit Union

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

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Client Story: Freedom First Credit Union

Freedom First's AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.

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Client Story: Associated Credit Union of Texas

After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.

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Client Story: Florida Credit Union

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh's Voice and Digital Assistants.

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Client Story: Citadel Credit Union

Citadel CUs deployment of Posh's Digital and Voice Assistant has enabled the handling of 1M+ calls, $660k saved in a year, and an increase of 6 NPS points.

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Client Story: One Nevada Credit Union

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

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Client Story: FirstLight Federal Credit Union

Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.

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