Posh Portal

The Leading Platform for AI Management

Discover the all-in-one, no-code platform for managing your voice and digital AI strategy, solutions and more. The Posh Portal offers an extensive range of tools for AI management, from gathering data insights and exploring chat logs, to creating content with generative AI. Start delivering unique, exceptional chatbot experiences to users today.

Get a Demo

Manage your chats, projects and AI interactions in one place

Unlock your competitive advantage with Posh’s AI solutions

Posh puts you with control. As AI continues to advance rapidly, Posh stands at the forefront, harnessing cutting-edge technologies and innovative methodologies to deliver state-of-the-art performance. We do this responsibility. Through the Posh Portal, you not only gain valuable insights from your data and Assistant but also have the ability to shape how these insights are utilized. This unique feature sets Posh apart from the rest.

The Posh Portal brings the power of generative and conversational AI to banks and credit unions. Most importantly, our Voice and Digital AI technology helps you deliver customer service that empowers and connects with your customers.

Collaborate with the experts in artificial intelligence
Streamline processes with user-friendly AI software
Work with the leading experts in AI for the financial services sector
Ensure data security with our high standards and top certifications
Easily integrate our market-leading AI solution with your core systems

How does a Posh AI solution work, anyway?

We employ AI technology, including generative AI, conversational AI and large language models (LLMs), depending on the use case or application.

Generative AI is a more general category of artificial intelligence, encompassing a wide range of AI models that are capable of generating various types of content, including text and images. Conversational AI, on the other hand, is a subset of generative AI in which generative models produce human-like responses in conversations, facilitating natural language conversations between people and machines.

Large language models are the deep learning algorithms that enable this natural language processing. These AI models are trained on large datasets to recognize, produce and predict language. In the context of banking, products like our Knowledge Assistant employ multiple LLMs, information retrieval, strict logic and response generation in a way that reduces risks and ensures accuracy.

Today, our Voice and Digital Assistants use an LLM only for understanding and disambiguating customer utterances, whereas the responses are designed by Conversational AI Designers.

What is a large language model?

A large language model (LLM) is a type of artificial neural network designed to process and generate human language. These deep-learning models are trained on massive datasets to understand and produce human-like text or speech, making them valuable in applications like virtual voice assistants. For further info, read our blog post on this topic.

What is generative AI?

Generative AI uses deep learning models, such as LLMs, to recognize and predict patterns in data from which it can synthesize new content. These models are commonly used to generate text or images.

What is conversational AI?

Conversational AI is a subtype of generative AI. Using LLMs and natural language processing, these models can simulate human-like interactions between people and computers. As such, conversational AI is often used in text or voice-based chatbots and virtual assistants.