Posh general blog news, updates and more.
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At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Meet Celia Chen and learn about her time here at Posh!
Meet Celia Chen and learn about her time here at Posh!
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Meet the AI team here at Posh! Consisting of engineers and researchers that power our bots with machine learning to understand user's problems so that they can help solve them.
Meet the AI team here at Posh! Consisting of engineers and researchers that power our bots with machine learning to understand user's problems so that they can help solve them.
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
From CUSO funding, to the inaugural offsite, Posh has been busy making moves and changing the game.
From CUSO funding, to the inaugural offsite, Posh has been busy making moves and changing the game.
Take a trip to Scottsdale, AZ with us as we recap the first-ever Posh Offsite!
Take a trip to Scottsdale, AZ with us as we recap the first-ever Posh Offsite!
From a rural Maine childhood to New York City to Boston, meet Cheyenne Baird!
From a rural Maine childhood to New York City to Boston, meet Cheyenne Baird!
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
A statement from Posh Technologies.
A statement from Posh Technologies.
And how do you know which vendor is the best for your financial institution?
And how do you know which vendor is the best for your financial institution?
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On this fourth birthday, we celebrate where we’ve been and where we’re going.
On this fourth birthday, we celebrate where we’ve been and where we’re going.
Hear what Poshies have to say about working at Posh!
Hear what Poshies have to say about working at Posh!
“I wasn’t thinking so much about the titles I wanted. I just wanted to do what I enjoy and I’m not as interested in being in the rat race. It comes down to doing what I enjoy”
“I wasn’t thinking so much about the titles I wanted. I just wanted to do what I enjoy and I’m not as interested in being in the rat race. It comes down to doing what I enjoy”
Funding to Drive Accelerated Growth of its Conversational AI Platform for the Financial Industry Through Increased Product R&D and Expanded Recruitment and Hiring Initiatives
Funding to Drive Accelerated Growth of its Conversational AI Platform for the Financial Industry Through Increased Product R&D and Expanded Recruitment and Hiring Initiatives
Tenzin Peyang Lama was born to Tibetan hotelier parents in Nepal. Her life has led her across the globe, learning from those around her and the cultures she’s submersed herself within.
Tenzin Peyang Lama was born to Tibetan hotelier parents in Nepal. Her life has led her across the globe, learning from those around her and the cultures she’s submersed herself within.
Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event
Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event
Posh’s Head of Engineering Derek Caneja builds solid products out of nebulous visions and if the rules get in the way of getting it done, he’s more than willing to break them. Sounds pretty intense, right?
Posh’s Head of Engineering Derek Caneja builds solid products out of nebulous visions and if the rules get in the way of getting it done, he’s more than willing to break them. Sounds pretty intense, right?
Kathy lives in a world of adventure, compassion and doing things because she can.
Kathy lives in a world of adventure, compassion and doing things because she can.
"Interacting with the people here at Posh, nothing feels like drudgery. We’re all working on this really, really cool project together.”
"Interacting with the people here at Posh, nothing feels like drudgery. We’re all working on this really, really cool project together.”
Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!
Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!
Most people have used a chatbot before and probably think of it as “that bubble that pops up when I’m purchasing a flight or having trouble processing a return.” What really is a chatbot, though?
Most people have used a chatbot before and probably think of it as “that bubble that pops up when I’m purchasing a flight or having trouble processing a return.” What really is a chatbot, though?
At a time when Americans have many options for financial institutions, many opt for their local credit union for basic financial services.
At a time when Americans have many options for financial institutions, many opt for their local credit union for basic financial services.
CSRF, which stands for Cross-Site Request Forgery, is a common attack vector for vulnerable web applications with potentially catastrophic consequences.
CSRF, which stands for Cross-Site Request Forgery, is a common attack vector for vulnerable web applications with potentially catastrophic consequences.
As I am wrapping up my 14-week internship with Posh Technologies, I have been able to reflect on my experiences and takeaways from this incredible opportunity.
As I am wrapping up my 14-week internship with Posh Technologies, I have been able to reflect on my experiences and takeaways from this incredible opportunity.
Welcome to Posh’s AI Academy Series!
Welcome to Posh’s AI Academy Series!
Welcome back to Posh’s AI Academy series.
Welcome back to Posh’s AI Academy series.
Part 1 of 3 of the Meet Posh’s NLP team series. Language is at the center of communication
Part 1 of 3 of the Meet Posh’s NLP team series. Language is at the center of communication
Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.
Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.
Have you ever had to navigate through a series of options through the touchpad of your phone?
Have you ever had to navigate through a series of options through the touchpad of your phone?
Part 3 of 3 of the Meet Posh’s NLP team Series.
Part 3 of 3 of the Meet Posh’s NLP team Series.
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How a Software Engineer at Posh turned sci-fi dreams into fin-tech reality.
How a Software Engineer at Posh turned sci-fi dreams into fin-tech reality.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.
What is a banking bot? Basically, imagine Siri but for banking. We say “Hey Siri” and get our answers within a few seconds.
What is a banking bot? Basically, imagine Siri but for banking. We say “Hey Siri” and get our answers within a few seconds.
How a Software Engineer leapt out of her comfort zone and landed at Posh.
How a Software Engineer leapt out of her comfort zone and landed at Posh.
CUSOs keep innovation moving
CUSOs keep innovation moving
This is the first sentence of the blog post or maybe just the first some-odd characters to give the user an introduction to the post
This is the first sentence of the blog post or maybe just the first some-odd characters to give the user an introduction to the post
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Meet Celia Chen and learn about her time here at Posh!
Meet the AI team here at Posh! Consisting of engineers and researchers that power our bots with machine learning to understand user's problems so that they can help solve them.
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
