Get the latests news and ideas about banking AI, courtesy of the Posh Team and our brilliants partners
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As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
In just two weeks of launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, a 92% decrease in hold time + more.
In just two weeks of launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, a 92% decrease in hold time + more.
Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh.
Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh.
More than a million calls handled, more than 660k saved in a year, all with positive member reception--enough to raise their NPS by 6 points.
More than a million calls handled, more than 660k saved in a year, all with positive member reception--enough to raise their NPS by 6 points.
Hudson Valley Federal Credit Union's digital assistant, Lee, offers 24/7 support to members, handling more than 166k messages and removing repetitive requests to allow employees to build better relationships.
Hudson Valley Federal Credit Union's digital assistant, Lee, offers 24/7 support to members, handling more than 166k messages and removing repetitive requests to allow employees to build better relationships.
All companies thrive on innovation, and that’s especially true when it comes to tech teams. Whether part of a business that creates tech products and services for the broader market or simply tasked with managing the tools that power a company, a tech team with an innovative mindset is more likely to develop ideas and solutions that can give an organization a critical competitive edge.
All companies thrive on innovation, and that’s especially true when it comes to tech teams. Whether part of a business that creates tech products and services for the broader market or simply tasked with managing the tools that power a company, a tech team with an innovative mindset is more likely to develop ideas and solutions that can give an organization a critical competitive edge.
From journalism to software coding to points in-between, the popularity of ChatGPT has given rise to heated debates regarding the quality and legitimacy of artificial intelligence (AI)-generated content.
From journalism to software coding to points in-between, the popularity of ChatGPT has given rise to heated debates regarding the quality and legitimacy of artificial intelligence (AI)-generated content.
Posh Technologies is excited to announce its partnership with Inclusiv, an organization whose mission is to help low- and moderate-income people and communities achieve financial independence through credit unions, through their Financial Inclusion Technology (FIT) Center.
Posh Technologies is excited to announce its partnership with Inclusiv, an organization whose mission is to help low- and moderate-income people and communities achieve financial independence through credit unions, through their Financial Inclusion Technology (FIT) Center.
