AI in Action: Empowering Staff & Elevating Internal Operations hosted by CrossState

Hosted by CrossState Credit Union Association

Featuring Kathy Sianis, VP of Client Success & Partnerships at Posh AI and Karan Kashyap, CEO & Co-Founder at Posh AI.

In this second session of our AI series, we’ll take a closer look at how credit unions can start internally with AI applications that strengthen their teams and operations. By focusing on staff enablement, AI can help create consistency, advance employee skills, and deliver measurable results across the organization.

We’ll explore how credit unions are leveraging AI to:

• Maximize knowledge bases for faster, more accurate answers.
• Train and advance team skills, building confidence and new capabilities.
• Eliminate unnecessary costs while increasing efficiency.
• Accelerate speed-to-resolution, improving both employee and member experiences.

Discover the practical value and ease of using AI to empower your staff, transform internal processes, and drive stronger outcomes across the board.

Learn more here.