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Generative AI Innovation: How HVCU Reimagines Knowledge Management for 2024
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Event - Live Webinar
Generative AI Innovation: How HVCU Reimagines Knowledge Management for 2024
Are you attending and interested in learning more?
Register today
Visit event page to learn moreEmail info@posh.ai for the recording!
January 24, 2024
8:57 pm
Virtual event
January 24, 2024 at 1pm
Event Details
Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.
"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”
- Steve Goodwine, VP, Director of Contact Center at HVCU
Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!
Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.
Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.
"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”
- Steve Goodwine, VP, Director of Contact Center at HVCU
Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!
Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.
Speakers
Kathy Sianis
VP of Strategic Relationships
Steve Goodwine
VP, Director of Contact Center, HVCU
Event Details
Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.
"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”
- Steve Goodwine, VP, Director of Contact Center at HVCU
Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!
Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.
Join us at:
Come chat with us at
Kathy Sianis
VP of Strategic Relationships