Generative AI Innovation: How HVCU Reimagines Knowledge Management for 2024

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Event - Live Webinar

Generative AI Innovation: How HVCU Reimagines Knowledge Management for 2024

Are you attending and interested in learning more?

Register today
Visit event page to learn more

Email info@posh.ai for the recording!

January 24, 2024
8:57 pm
Virtual event
January 24, 2024 at 1pm

Event Details

Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.  

"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”

- Steve Goodwine, VP, Director of Contact Center at HVCU

Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!

Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.

Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.  

"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”

- Steve Goodwine, VP, Director of Contact Center at HVCU

Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!

Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.

Speakers

Kathy Sianis Headshot

Kathy Sianis

VP of FI Strategy

Steve Goodwine

VP, Director of Contact Center, HVCU

Event Details

Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.  

"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members’ trust.”

- Steve Goodwine, VP, Director of Contact Center at HVCU

Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!

Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.

Come chat with us at  

Kathy Sianis Headshot

Kathy Sianis

VP of FI Strategy

Steve Goodwine

VP, Director of Contact Center, HVCU

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