Live Webinar
Generative AI Innovation: How HVCU Reimagines Knowledge Management for 2024
Featured Speaker
Speakers

Kathy Sianis
SVP of Client Success and Partnerships

Steve Goodwine
VP, Director of Contact Center, HVCU
Overview
Learn how Hudson Valley Credit Union reimagines knowledge management with generative AI, driving innovation and efficiency in 2024.
Event Details
Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.
"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members' trust."
- Steve Goodwine, VP, Director of Contact Center at HVCU
Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!
Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.


