GoWest Credit Union Association Partners with Posh to Expand Access to AI for Credit Unions of All Sizes

GoWest and Posh team up to make advanced, affordable AI solutions accessible to credit unions of every size, enhancing member service, empowering employees, and fueling innovation.

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Boston, MA – GoWest Solutions - Posh, a leader in AI solutions purpose-built for financial institutions, announced a new partnership with GoWest Credit Union Association today. The partnership expands access to powerful, intuitive AI tools that elevate member experiences, streamline operations, and drive innovation across the region's credit unions.

Posh’s mission is to democratize artificial intelligence for financial institutions of all sizes. Through this partnership, GoWest members, particularly those under $300 million in assets, can access exclusive pricing and streamlined packaging for Posh’s suite of AI knowledge products, including Posh Answers, a digital member-facing AI assistant, and Knowledge Assistant, an internal resource tool that empowers employees with instant access to information.

"We’re thrilled to work with Posh to help our members embrace innovation in a way that is achievable and impactful," said Lisa Slaymaker, VP of Solutions & Partnerships at GoWest Credit Union Association. "Posh’s commitment to supporting institutions of all sizes aligns perfectly with GoWest’s mission to advance credit unions through innovation, collaboration, and leadership."

How Posh Solutions Help GoWest Credit Unions

  • Faster Member Service
    Deliver immediate, accurate answers across every channel, web, mobile, and phone through Posh Answers, Digital Agents, and Voice Agents, improving member engagement, satisfaction, and loyalty.

  • Empowered Employees
    Equip staff with instant access to policies, procedures, and FAQs through Knowledge Assistant, enabling faster, more consistent service and reducing strain on frontline teams.

  • Scalable Innovation, Simplified
    Access enterprise-grade AI across voice, digital, and employee channels, all managed through an easy-to-use Portal that puts control, updates, and insights at your fingertips.

"At Posh, we believe access to transformational AI technology should not be limited to only the largest institutions," said Karan Kashyap, Co-Founder and CEO of Posh. "Partnering with GoWest allows us to extend our reach and impact, helping credit unions of all sizes unlock new levels of service, efficiency, and member loyalty."

A Shared Commitment to Credit Union Success

Built by AI and financial experts, Posh’s platform is designed specifically to serve the mission and operational realities of credit unions. Through this partnership, GoWest and Posh reinforce a shared commitment: ensuring every credit union can confidently adopt AI to strengthen service delivery and community impact, regardless of size.

"Bringing AI innovation to credit unions isn’t just about technology, it’s about helping our members grow, thrive, and better serve their communities," added Slaymaker.

Learn More

Credit unions interested in exploring the Posh partnership program for GoWest members can visit or contact Posh directly at Posh for GoWest Members.

About GoWest Credit Union Association:
GoWest Credit Union Association represents over 300 credit unions across Arizona, Colorado, Idaho, Oregon, Washington, and Wyoming, serving over 16.5 million members. GoWest champions credit unions through advocacy, collaboration, and actionable solutions that strengthen the movement. Learn more at gowestassociation.org.

About Posh:
Posh empowers financial institutions to elevate member and employee experiences through intelligent AI solutions that combine conversational, generative, and agentic capabilities for deeper engagement, smarter service, and greater autonomy. With over 100 financial institution clients and over 200 products deployed, Posh’s purpose-built platform spans voice, digital, and knowledge channels, delivering transformative self-service, employee enablement, and operational efficiency. Learn more at www.posh.ai 

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