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AI for Customer Experience Teams
Loyalty isn’t earned over a lifetime. It’s earned in a moment.
One long wait. One unclear answer. One missed opportunity. That’s all it takes to lose trust.
Posh ensures your team is ready for every moment across voice, chat, and in-branch support.
Unified. Instant. Always on.
Unified. Instant. Always on.
Trusted by 100+
Financial Institutions
Trusted by 100+
Financial Institutions
Deliver Seamless Service at Scale
Zero wait time
Delight customers with instant answers, anytime.
Delight customers with instant answers, anytime.
24/7 availability
Always on, so you never miss a moment to build loyalty.
Always on, so you never miss a moment to build loyalty.
Seamless escalation
Blend AI and live agents for faster resolutions.
Blend AI and live agents for faster resolutions.
Consistent experience
One voice across every channel and branch.
One voice across every channel and branch.
The Posh Impact By the Numbers
91%
Voice Interactions Contained
Without live agents required
4x
Increase in employee retention
Lower churn, happier teams
100+
Financial Institutions
Trust Posh for customer experience
A Unified Experience That Feels Effortless
From the first call to the final click, Posh brings every channel together, ensuring your customers always receive fast, consistent, and personalized support.
Voice Assistant
Resolves nearly every customer need, from answering questions to completing transactions.
Digital Assistant
Delivers 24/7 chat support across your web and mobile channels.
Knowledge Assistant
Powers consistent answers across channels and staff.
Training Simulator
Prepares teams for real scenarios with role-play and scoring.
Every Channel, One Experience
Whether customers call, chat, or visit in person, they get the same high-quality, personalized experience backed by AI intelligence.
Voice Channels
Instantly answers FAQs and handles the most banking transactions
Voice Channels
Instantly answers FAQs and handles the most banking transactions
Digital Channels
Provides 24/7 chat support across web and mobile channels.
Digital Channels
Provides 24/7 chat support across web and mobile channels.
In-Branch Support
Staff equipped with AI-powered knowledge for consistent and immediate service.
In-Branch Support
Staff equipped with AI-powered knowledge for consistent and immediate service.
THE POSH ADVANTAGE
Why Customer Loyalty
Hinges on Speed & Clarity
Customers don’t compare you to other financial institutions, they compare you to Amazon. They expect instant answers, zero friction, and a personal touch. Posh enables you to exceed those expectations and foster lifelong loyalty.
See Why They Call It a Game Changer
Join the Leaders in Customer Experience Innovation
From community banks to major credit unions, forward-thinking financial institutions are choosing Posh to deliver exceptional customer experiences at scale.
Community Banks
Competing with national banks on experience
Community Banks
Competing with national banks on experience
Credit Unions
Deepen member relationships and trust
Credit Unions
Deepen member relationships and trust
Regional Banks
Scaling personalized service
Regional Banks
Scaling personalized service