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AI Solutions

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Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Who We Help

Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
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AI-Enhanced Member and Employee Experiences

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Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Careers
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Check out our latest career opportunities, we hope you join us!

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Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Industry insights from the experts at Posh on all things AI and banking.

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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

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Explore our latest infographics for captivating visual narratives.

Client Stories
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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Client Stories

Posh Customer Stories and more.

Client Story: Farmers and Bank Trust

Farmers Bank & Trust Empowers Staff with Instant Answers from Knowledge Assistant

Client Story: Farmers and Bank Trust

Farmers Bank & Trust Empowers Staff with Instant Answers from Knowledge Assistant

Client Story: Camden National Bank

Navigating Change and Eliminating Friction: Camden National Bank’s AI-Powered Customer Experience

Client Story: Camden National Bank

Navigating Change and Eliminating Friction: Camden National Bank’s AI-Powered Customer Experience

Client Story: Interra Credit Union

Interra CU partnered with Posh to implement AI-powered Digital, Voice, and Knowledge Assistants, resulting in reduced call volume, improved staff efficiency, and an enhanced member experience.

Client Story: Interra Credit Union

Interra CU partnered with Posh to implement AI-powered Digital, Voice, and Knowledge Assistants, resulting in reduced call volume, improved staff efficiency, and an enhanced member experience.

Client Story: Ion Bank

Ion Bank uses Posh’s AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.

Client Story: Ion Bank

Ion Bank uses Posh’s AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.

Client Story: Metro Credit Union

Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Client Story: Metro Credit Union

Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Client Story: Hudson Valley Credit Union

Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.

Client Story: Hudson Valley Credit Union

Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.

Client Story: Somerville's Credit Union

How Somerville’s Credit Union Transformed Member Service With Posh Answers.

Client Story: Somerville's Credit Union

How Somerville’s Credit Union Transformed Member Service With Posh Answers.

Client Story: Harvard Federal Credit Union

How Harvard Federal Credit Union prepared for a successful AI implementation.

Client Story: Harvard Federal Credit Union

How Harvard Federal Credit Union prepared for a successful AI implementation.

Client Story: VyStar Credit Union

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

Client Story: VyStar Credit Union

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

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Client Story: Farmers and Bank Trust
Client Stories

Client Story: Farmers and Bank Trust

Farmers Bank & Trust Empowers Staff with Instant Answers from Knowledge Assistant

Client Story: Metro Credit Union
Client Stories

Client Story: Metro Credit Union

Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Client Story: Camden National Bank
Client Stories

Client Story: Camden National Bank

Navigating Change and Eliminating Friction: Camden National Bank’s AI-Powered Customer Experience

Client Story: Somerville's Credit Union
Client Stories

Client Story: Somerville's Credit Union

How Somerville’s Credit Union Transformed Member Service With Posh Answers.

Client Story: Harvard Federal Credit Union
Client Stories

Client Story: Harvard Federal Credit Union

How Harvard Federal Credit Union prepared for a successful AI implementation.

Client Story: Interra Credit Union
Client Stories

Client Story: Interra Credit Union

Interra CU partnered with Posh to implement AI-powered Digital, Voice, and Knowledge Assistants, resulting in reduced call volume, improved staff efficiency, and an enhanced member experience.

Client Story: Ion Bank
Client Stories

Client Story: Ion Bank

Ion Bank uses Posh’s AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.

Client Story: VyStar Credit Union
Client Stories

Client Story: VyStar Credit Union

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

Client Story: Freedom First Credit Union
Client Stories

Client Story: Freedom First Credit Union

Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.

Client Story: Associated Credit Union of Texas
Client Stories

Client Story: Associated Credit Union of Texas

After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.

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Events

Agentic AI in Action: Reimagining the Call Center with Smarter Voice Agents and a Look at What’s Next in Employee Training

Blog

The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

Client Stories

Client Story: Farmers and Bank Trust

Farmers Bank & Trust Empowers Staff with Instant Answers from Knowledge Assistant

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