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What We Do

What We Do

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  • Web & Online Banking Concierge
    Answer frequently asked questions, route to live-chat, and more.
  • Voice Concierge
    A talking AI assistant to greet callers.
  • Voice 360 & Banking Teller
    Greet everyone and complete transactions.
  • Knowledge Assistant
    Provide employees with quick and efficient access to information.
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Why Posh

Why Posh

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    Security, privacy and compliance.
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    The science behind conversational AI.
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    System integrators & beyond, let's talk.
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    Get to know who Posh is.
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    Some of those making it happen.
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Client Stories

Posh Customer Stories and more.

Client Story: Associated Credit Union of Texas

In just two weeks of launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, a 92% decrease in hold time + more.

Client Story: Associated Credit Union of Texas

In just two weeks of launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, a 92% decrease in hold time + more.

Client Story: Florida Credit Union

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh.

Client Story: Florida Credit Union

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh.

Client Story: Citadel Credit Union

More than a million calls handled, more than 660k saved in a year, all with positive member reception--enough to raise their NPS by 6 points.

Client Story: Citadel Credit Union

More than a million calls handled, more than 660k saved in a year, all with positive member reception--enough to raise their NPS by 6 points.

Client Story: Hudson Valley Credit Union

Hudson Valley Federal Credit Union's digital assistant, Lee, offers 24/7 support to members, handling more than 166k messages and removing repetitive requests to allow employees to build better relationships.

Client Story: Hudson Valley Credit Union

Hudson Valley Federal Credit Union's digital assistant, Lee, offers 24/7 support to members, handling more than 166k messages and removing repetitive requests to allow employees to build better relationships.

Meet Sage: One Nevada's First Line for Members

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Meet Sage: One Nevada's First Line for Members

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Meet Luna: FirstLight's Digital and Voice Assistant

Luna is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution. 

Meet Luna: FirstLight's Digital and Voice Assistant

Luna is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution. 

Client Story: Associated Credit Union of Texas
Client Stories

Client Story: Associated Credit Union of Texas

In just two weeks of launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, a 92% decrease in hold time + more.

Client Story: Florida Credit Union
Client Stories

Client Story: Florida Credit Union

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh.

Client Story: Citadel Credit Union
Client Stories

Client Story: Citadel Credit Union

More than a million calls handled, more than 660k saved in a year, all with positive member reception--enough to raise their NPS by 6 points.

Client Story: Hudson Valley Credit Union
Client Stories

Client Story: Hudson Valley Credit Union

Hudson Valley Federal Credit Union's digital assistant, Lee, offers 24/7 support to members, handling more than 166k messages and removing repetitive requests to allow employees to build better relationships.

Meet Sage: One Nevada's First Line for Members
Client Stories

Meet Sage: One Nevada's First Line for Members

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Meet Luna: FirstLight's Digital and Voice Assistant
Client Stories

Meet Luna: FirstLight's Digital and Voice Assistant

Luna is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution. 

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Blog

Chatting AI with Rishi Sharma

A candid conversation with our Senior Director of AI, Rishi Sharma.

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From Frontline Worker to Posh Sales Team

Follow Eric's Journey from a six year tenure in the banking industry to AI, and how he is helping to address the challenges he used to face.

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TruStage Fintech Summit

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