Chatbots

Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.

The conversation around artificial intelligence has evolved, and for financial institutions, it's no longer a question of "if" but "when" and "how" to invest in AI.

Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here's how to leverage it effectively in your call center.

We've launched new features that leverage generative AI in exciting ways that create new personalized experiences aligned to your brand and allow you to deploy solutions more efficiently.

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.

Looking to leverage the revolutionary power of AI in banking? Here's everything you need to know about using AI for productivity in your call centers.

Explore the transformative power of generative AI and large language models (LLMs) in the banking industry.

Chatbots are everywhere. They are the mascot for conversational AI for a good reason.

Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!