How AI Helps You Improve Contact Center Agent Satisfaction
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Chatbots thoughts from Posh.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
Explore the transformative power of generative AI and large language models (LLMs) in the banking industry.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.
Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.