Banking

Ion Bank uses Posh's AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.

Learn how Metro CU uses Posh's full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Posh AI today announced a strategic referral partnership with Corelation.

Posh has been awarded the Banker's Choice Award at this year's ICBA ThinkTECH Showcase in Nashville. Selected by community banking leaders, the award recognizes the most promising fintech solution presented at the event.

Posh AI, a leader in advanced AI solutions for the banking industry, today announced the launch of Posh Answers.

Take a look at our newest Forbes article, written by our co-founder and CEO, discussing how to operationalize internal expertise.

We're pleased to announce that 50 of our clients are operational with a collective total of over 80 Posh solutions.

Posh Technologies fuels call center automation with $27.5M funding

Learn how generative and agentic AI differ, and why combining them unlocks smarter, more autonomous customer experiences in banking.

Discover how AI voice assistants like Posh are revolutionizing banking customer service with 24/7 support, automation and personalized experiences.

Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.

The key to surviving and thriving in this technological revolution isn't just about innovation — it's about responsible innovation that builds long-term trust while navigating market pressures.

The conversation around artificial intelligence has evolved, and for financial institutions, it's no longer a question of "if" but "when" and "how" to invest in AI.

Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.

Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here's how to leverage it effectively in your call center.

Choosing an AI partner can be difficult in today's current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.

Looking to leverage the revolutionary power of AI in banking? Here's everything you need to know about using AI for productivity in your call centers.

The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.

Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.

If you're looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.

Learn how banks and credit unions can attract and retain younger customers by leveraging digital tools, AI assistants, and smart engagement strategies.

Discover how Posh is addressing some of the most common risks in AI solutions to protect and secure our banking partners.

Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.

Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.

Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.

And how do you know which vendor is the best for your financial institution?

What is a banking bot? Basically, imagine Siri but for banking. We say "Hey Siri" and get our answers within a few seconds.

This is the first sentence of the blog post or maybe just the first some-odd characters to give the user an introduction to the post