Client Story: Citadel Credit Union
Citadel CUs deployment of Posh's Digital and Voice Assistant has enabled the handling of 1M+ calls, $660k saved in a year, and an increase of 6 NPS points.
Posh Customer Stories and more.
Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.
Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.
How Camden National Bank Leveraged Posh AI to Reduce Abandonment Rates, Empower Agents, and Enhance Customer Trust.
How Camden National Bank Leveraged Posh AI to Reduce Abandonment Rates, Empower Agents, and Enhance Customer Trust.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
How Somerville’s Credit Union Transformed Member Service With Posh Answers.
How Somerville’s Credit Union Transformed Member Service With Posh Answers.
How Harvard Federal Credit Union prepared for a successful AI implementation.
How Harvard Federal Credit Union prepared for a successful AI implementation.
Interra CU's Digital & Voice Assistant, Terra, is cutting abandoned calls in half and empowering frontline staff.
Interra CU's Digital & Voice Assistant, Terra, is cutting abandoned calls in half and empowering frontline staff.
Ion Bank uses Posh’s AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.
Ion Bank uses Posh’s AI Digital Assistant, Knowledge Assistant and Posh Answers to boost self-service, reduce calls, and streamline access to information for both customers and staff.
Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.
Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.
Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.
Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.
Citadel CUs deployment of Posh's Digital and Voice Assistant has enabled the handling of 1M+ calls, $660k saved in a year, and an increase of 6 NPS points.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI
Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.