Posh AI Joins the Jack Henry™ Vendor Integration Program

Jack Henry™ Vendor Integration Program [VIP] enables Posh AI to integrate with SilverLake System®

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Boston, MA, [February 15, 2024] – Posh AI, a conversational and generative AI purpose-built platform for financial services that spans voice, digital, and knowledge channels, today announced that it has joined the Jack Henry Vendor Integration Program (VIP). Participation in the program provides Posh AI with access to Jack Henry’s technical resources to enable Posh’s platform to integrate with SilverLake System®. The VIP is designed to help Jack Henry’s customers easily deploy third-party products.

Posh’s platform integrates with SilverLake System via jXchange™, a services-based programming interface that enables third-party vendors and banks to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer which governs these interactions.

Posh’s integration with SilverLake System enables customers to not only receive relevant, on-demand FAQ answers, but also the ability to perform secure and performant banking operations seamlessly. The direct support channel and straightforward access to a test environment granted by the VIP program ensures the initial setup, upgrades, and maintenance all become simple and worry-free.

“The Jack Henry Vendor Integration Program helps us rapidly deploy purpose-built assistants that deliver an intelligent, natural customer service experience that’s ready whenever customers need.” Dave Bergstein, VP Product at Posh AI.

Jack Henry’s VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

About Jack Henry & Associates, Inc.®

Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 47 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their account holders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.

About Posh AI

Posh AI is committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. Posh AI assistants empower frontline staff and transform customer interactions. Purpose-built for financial services, Posh’s AI spans voice, digital, and knowledge channels, offering conversational customer service, 24/7 self-service, and increased employee efficiency. Supported by top AI and financial institution experts, Posh's solutions significantly enhance customer and employee experiences. Explore Posh.ai and follow Posh AI on LinkedIn for more.

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