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AI for Contact Centers
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support
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Make online and mobile banking feel effortless, responsive, and always on.

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

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Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Employee-Facing

Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

Who We Help

Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
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AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

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Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Industry insights from the experts at Posh on all things AI and banking.

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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

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Explore our latest infographics for captivating visual narratives.

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In-depth guides and research to help financial institutions harness AI with confidence.

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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Blog

Posh general blog news, updates and more.

Human-Centered Banking Technology: Top 10 FinTech Trends for 2026 and Beyond

Discover the top 10 banking technology trends shaping 2026 — from AI chatbots to core banking modernization — and how they enable human-first financial services.

Human-Centered Banking Technology: Top 10 FinTech Trends for 2026 and Beyond

Discover the top 10 banking technology trends shaping 2026 — from AI chatbots to core banking modernization — and how they enable human-first financial services.

How AI Is Driving the Next Wave of Banking Transformation

Discover how AI is transforming digital banking — streamlining operations, enhancing customer experience, and enabling scalable growth for modern financial institutions.

How AI Is Driving the Next Wave of Banking Transformation

Discover how AI is transforming digital banking — streamlining operations, enhancing customer experience, and enabling scalable growth for modern financial institutions.

How AI Is Transforming Financial Services CX

Discover how AI is revolutionizing financial services — from self-service and fraud prevention to knowledge management — while ensuring compliance and ROI.

How AI Is Transforming Financial Services CX

Discover how AI is revolutionizing financial services — from self-service and fraud prevention to knowledge management — while ensuring compliance and ROI.

How Call Center AI Is Transforming Banking

Discover how call center AI transforms banking customer service with faster answers, lower costs and improved customer satisfaction.

How Call Center AI Is Transforming Banking

Discover how call center AI transforms banking customer service with faster answers, lower costs and improved customer satisfaction.

The Customer Experience Gaps Banks and Credit Unions Can’t Ignore

What the CX20 Report reveals about customer expectations in 2025, and why closing the right gaps matters more than ever.

The Customer Experience Gaps Banks and Credit Unions Can’t Ignore

What the CX20 Report reveals about customer expectations in 2025, and why closing the right gaps matters more than ever.

AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation

Discover 7 transformative AI use cases in banking that reduce risk, improve customer experience, and drive digital innovation across financial institutions.

AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation

Discover 7 transformative AI use cases in banking that reduce risk, improve customer experience, and drive digital innovation across financial institutions.

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ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models
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ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI
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How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI

Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.

What Do Our Clients Say About ChatGPT?
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What Do Our Clients Say About ChatGPT?

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

Implementing AI during Your Telephony Move to the Cloud
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Implementing AI during Your Telephony Move to the Cloud

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Employee Spotlight: Matt McEachern, Co-founder and CTO
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Employee Spotlight: Matt McEachern, Co-founder and CTO

A Year in Review: Posh 2022
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A Year in Review: Posh 2022

From CUSO funding, to the inaugural offsite, Posh has been busy making moves and changing the game.

Posh's Inaugural Offsite
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Posh's Inaugural Offsite

Take a trip to Scottsdale, AZ with us as we recap the first-ever Posh Offsite!

Support for Equitable Healthcare
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Support for Equitable Healthcare

A statement from Posh Technologies.

When Is the Right Time for Conversational AI?
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When Is the Right Time for Conversational AI?

And how do you know which vendor is the best for your financial institution?

Happy Birthday, Posh!
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Happy Birthday, Posh!

On this fourth birthday, we celebrate where we’ve been and where we’re going.

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Recommended

Why Financial Institutions Are Choosing Posh Knowledge Assistant Over Microsoft Copilot

Discover why banks and credit unions choose Posh Knowledge Assistant over Microsoft Copilot, FI-first AI that works on day one and delivers real ROI.

Client Stories

Client Story: Sound Credit Union

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

Events

Jack Henry Connect 2025

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