Posh Table
June 9, 2025 - June 10, 2025
8:00 am 
Virtual Event
Dover, NH

Featured SpeakerJoin us at: Metro Credit Union's AI Journey with Posh: Elevating Service Through AI

Traci Michel

Chief Operating Officer, Metro Credit Union

SpeakersCome chat with us at Posh Table

Karan Kashyap

Co-founder & CEO

Ryan Hibbard

Account Executive

Overview

Highlights from Fintech Connect, where industry leaders explored financial technology trends, AI innovation, and the future of banking.

Event Details

Meet the Posh team at CCUA's Fintech Connect in Dover, NH!

Don't miss our case study with Metro Credit Union on June 9th at 4 PM!

Discover Metro Credit Union's AI Journey with Posh! Join Traci Michel, COO of Metro Credit Union, and Karan Kashyap, CEO and co-founder of Posh, as they explore how Metro uses conversational AI to drive growth, streamline operations, and enhance member and employee experiences. From launching a digital assistant during the pandemic to implementing voice banking and more, Metro has adopted AI strategically, with impressive results: over 60,000 monthly AI-handled calls, a 97% web answer success rate, and actionable insights shaping product innovation. Learn how their partnership with Posh is revolutionizing service delivery across all channels and why starting small yields substantial, lasting change.

Plus stop by the Posh table to meet the team and chat about the future of banking. See you there!

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