January 24, 2024 -
8:57 pm 
Virtual Event

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SpeakersCome chat with us at

Kathy Sianis

SVP of Client Success and Partnerships

Steve Goodwine

VP, Director of Contact Center, HVCU

Overview

Learn how Hudson Valley Credit Union reimagines knowledge management with generative AI, driving innovation and efficiency in 2024.

Event Details

Join Posh for an in-depth discussion with Steve Goodwine from Hudson Valley Credit Union, an early adopter of Knowledge Assistant, who has proven the value of driving the expansion of the product usage to his 150 call center Agents.  

"The time savings has been tremendous, it shaves minutes off calls. The larger the call volume, the more time we save. The accuracy has been incredible too, and it aids in enhancing our members' trust."

- Steve Goodwine, VP, Director of Contact Center at HVCU

Explore how Knowledge Assistant can boost productivity, empower users, and improve satisfaction for agents, members, and customers!

Please note this is a closed webinar for financial institutions. Posh reserves the right to cancel the registration for any organization that does not meet the criteria. Thank you for understanding.

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