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AI for The Call Center
Every great agent deserves a thousand assistants.
Calls get answered faster. Hold times disappear. Agents stay focused and confident. Posh automates the flood of repetitive volume so your contact center becomes a strategic asset, measurably faster, calmer, and more effective.
Trusted by 100+
financial Institutions
Trusted by 100+
financial Institutions
Multiply Your Agents’ Impact
Reduce repetitive calls
Free up agents for high-value conversations
Free up agents for high-value conversations
Slash wait times
Delight customers with instant responses.
Delight customers with instant responses.
24/7 support
Help customers anytime, anywhere
Help customers anytime, anywhere
Build confident teams
Train new agents before they ever take a call
Train new agents before they ever take a call
Five Products.
One Powerful Team Member.
Posh gives your contact center superpowers:
Voice Assistant
Answers common customer banking questions instantly.
Digital Assistant
Delivers 24/7 chat support across your web and mobile channels.
Knowledge Assistant
Powers consistent answers across channels and staff.
Posh Answers
Transforms your site search into a high-performing conversion funnel.
Training Simulator
Prepares teams for real scenarios with role-play and scoring.
Built for High-Stakes,
High-Stress Environments
Contact centers run on urgency and empathy, and every second matters. Posh equips your agents with instant support, consistent answers, and the freedom to focus on real connections.
Instant Support: Real-time assistance during every interaction
Consistent Answers, Everywhere: Governed responses across all channels
Stress Reduction: Automate routine tasks and boost confidence
Why Efficiency Drives Experience
Call centers are high-stakes, high-stress environments. Posh offloads the mundane so your team can deliver the exceptional.
Agent Burnout Is a Costly Crisis
The average agent turnover exceeds 35% annually, costing organizations up to $14,000 per lost agent.
Agent Burnout Is a Costly Crisis
The average agent turnover exceeds 35% annually, costing organizations up to $14,000 per lost agent.
Rising Wait Times Destroy Loyalty
The averaCustomers expect instant responses. 75% say long wait times are their top frustration.ge agent turnover exceeds 35% annually, costing organizations up to $14,000 per lost agent.
Rising Wait Times Destroy Loyalty
The averaCustomers expect instant responses. 75% say long wait times are their top frustration.ge agent turnover exceeds 35% annually, costing organizations up to $14,000 per lost agent.
Staffing Shortages Are the New Normal
Nearly 60% of contact center leaders say staffing is their top operational challenge.
Staffing Shortages Are the New Normal
Nearly 60% of contact center leaders say staffing is their top operational challenge.
Efficiency Isn’t Just Operational, It’s Strategic
AI transforms your call center from a cost center into a strategic differentiator, delivering consistency, speed, and scale.
Efficiency Isn’t Just Operational, It’s Strategic
AI transforms your call center from a cost center into a strategic differentiator, delivering consistency, speed, and scale.
Call Center Wins
93%
Voice Interactions Contained
Without live agents required
92%
faster response speed
Voice Assistant handles routine calls in seconds.
4x
increase in retention
Agents stay longer and feel more engaged
Team-Tested. Leader-Approved.
Join the Leading Financial Institutions
From community banks to major credit unions, forward-thinking financial institutions are choosing Posh to deliver exceptional customer experiences at scale.
Community Banks
Competing with national banks on experience
Community Banks
Competing with national banks on experience
Credit Unions
Deepen member relationships and trust
Credit Unions
Deepen member relationships and trust
Regional Banks
Scaling personalized service
Regional Banks
Scaling personalized service