AI for Digital Experience Teams

The future of banking doesn’t click, it flows.

Turn every interaction into an intelligent, personalized journey that converts. No drop-offs. No frustration. Just digital that feels as smooth as it should.
Trusted by 100+ 
financial Institutions
Trusted by 100+ 
financial Institutions

Make Digital Your Best Channel

You’re expected to drive innovation without compromising security or compliance. With Posh, you don’t have to choose.

Posh helps you deliver immediate value with full transparency and control, from deployment to optimization.
Conversational search
Help customers find exactly what they need, instantly
Personalized journey
Tailor experiences to each user’s needs, no engineering lift required
Real-time updates
Identify gaps and improve engagement continuously

What Makes It Flow

Posh is built for today's financial journeys. We transform static websites into intelligent, conversational experiences that guide customers to the right solutions.

Beyond Traditional Website Tools

Whether customers call, chat, or visit in person, they get the same high-quality, personalized experience backed by AI intelligence.

Contextual Understanding

AI that learns your products and customer needs

Contextual Understanding

AI that learns your products and customer needs

Conversion-Focused

Govern every response and update in real time

Conversion-Focused

Govern every response and update in real time

Real-Time Optimization

Continuously improves based on user behavior

Real-Time Optimization

Continuously improves based on user behavior

Beyond Traditional Website Tools

Whether customers call, chat, or visit in person, they get the same high-quality, personalized experience backed by AI intelligence.

Digital Drop-Off Crisis

68% of customers abandon digital banking journeys due to frustrating experiences including poor search and navigation experiences.

Digital Drop-Off Crisis

68% of customers abandon digital banking journeys due to frustrating experiences including poor search and navigation experiences.

Mobile-First Reality

90% of digital banking users access their accounts through mobile devices, underscoring the need for a intuitive, conversational digital experience.

Mobile-First Reality

90% of digital banking users access their accounts through mobile devices, underscoring the need for a intuitive, conversational digital experience.

Instant Expectations

Users expect Amazon-level search and discovery. Generic site search doesn't cut it anymore.

Instant Expectations

Users expect Amazon-level search and discovery. Generic site search doesn't cut it anymore.

Conversion Opportunity

Personalized experiences can increase conversion rates by 3x through personalized guidance.

Conversion Opportunity

Personalized experiences can increase conversion rates by 3x through personalized guidance.

Proven Results

25%
Conversion Rate
Of searches in Posh Answers lead to a "Next Step"
94%
Self-Service Success
of requests solved without a live agent
3x
Higher Action Rate
Trust Posh for customer experience

What Visionaries Are Saying

Ginny has allowed us to better serve our members by offering them 24/7 service, and ensuring they get to the right individual when they do need to speak to an employee. This has allowed us to begin modifying our business model and remove additional costs associated with extended
support hours.
Sarah Andrews, COO, Freedom First Credit Union
When we decided to implement AI, we entertained proposals and demos from 3 vendors, including Posh. The demo presented by Posh was the best among the three and the pricing was very reasonable and well accommodated by Posh. We feel our members will be conveniently well served 24/7 by the Digital Assistant.
William Chow, VP Operations, USPS FCU
Associated Credit Union of Texas is excited to partner with Posh to deliver an enhanced member experience. With their AI platform and integration ability with our existing technology, Posh is positioning us in the next step in our digital evolution. We can’t wait for the results.
Jay Coppock, COO, ACUTX

Join the Leading Financial Institutions

From community banks to major credit unions, forward-thinking financial institutions are choosing Posh to deliver exceptional customer experiences at scale.

Community Banks

Competing with national banks on experience

Credit Unions

Deepen member relationships and trust

Regional Banks

Scaling personalized service