AI Customer Service Solutions: Elevating the User Experience
Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Co-Founder and CEO
In 2013, Karan Kashyap, Posh’s Chief Executive Officer, began his journey at MIT where he met co-founder and CTO Matt McEachern their freshman year by rushing the same fraternity.
His education at MIT included undergraduate and graduate degrees focused on artificial intelligence, where he was named a Siebel Scholar for his research work. While Karan was completing his graduate degree, he and Matt began AI and software consulting with enterprises across multiple industries, building a business foundation, and establishing a pathway to the beginning of Posh. Posh now has more than 50 clients across the banking and credit union space with an ever-growing client base and employee roster.
Outside of work, Karan has joyfully traveled across 20+ countries, plays a variety of sports including soccer, golf, and squash, and enjoys cooking. He lives in Cambridge, MA.
Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
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