Webinar: How Two Banking Leaders Improve the Caller Experience and Empower Employees With AI

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AI Solutions

AI Solutions

AI for Contact Centers

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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service

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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel

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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support

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Make online and mobile banking feel effortless, responsive, and always on.

AI for Smarter Search

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

AI Products

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Customer-Facing

Voice Assistant

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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant

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24/7 customer service, guiding your customers through the digital wonderland, day and night!

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Transform your website search, turning every page into an AI-powered help center.

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The leading portal for AI management.

Employee-Facing

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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant

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Provide employees with quick and efficient access to information.

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The leading portal for AI management.

Who We Help

Who We Help

By Institution

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Empower Employees and Customers with AI-Enhanced Service

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AI-Enhanced Member and Employee Experiences

By Role or Team

Customer Experience

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Information & Technology

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Digital Experience

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Learning & Development

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Human Resources

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Who We Are

Who We Are

Learn About Posh

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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team

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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values

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Get to know who Posh is—the things that guide us and fuel our work.

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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

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Check out our latest career opportunities, we hope you join us!

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Platform

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The leading no-code portal for AI management.

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Seamless integrations into your existing solutions.

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Security, privacy, and compliance.

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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

Posh Platform is AI for Banking

Knowledge Management Studio

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Where knowledge is created, governed and delivered seamlessly across all Posh products.

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Resources

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Industry insights from the experts at Posh on all things AI and banking.

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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

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Explore our latest infographics for captivating visual narratives.

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In-depth guides and research to help financial institutions harness AI with confidence.

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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Michelle Fullwood

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Michelle Fullwood

Natural Language Processing Scientist

Michelle Fullwood

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