Barbara is the former Chair, CEO, and President of Ally Bank, following 15 years at Citigroup and Credit Suisse First Boston. Her experience spans retail banking, consumer lending, investment/corporate banking, capital markets, insurance, asset management, and wealth advisory.
BOSTON, Mass. (March 7, 2023) – Posh AI, the best-of-breed conversational AI platform for banks and credit unions, today announced the addition of Barbara Yastine as a board observer and strategic advisor, effective March 7, 2023. With 30-plus years of industry experience, Barbara further strengthens Posh’s deep expertise in the banking and conversational AI space.
Barbara is the former Chair, CEO and President of Ally Bank, following 15 years at Citigroup and Credit Suisse First Boston. Her experience spans retail banking, consumer lending, investment/corporate banking, capital markets, insurance, asset management and wealth advisory. She currently serves on the boards of directors of Alkami Technology, Zions Bancorporation, AXIS Capital and Primerica Corporation. She is also an advisory board member at MissionOG, Radicle Impact Partners and MoCaFi. Barbara has been ranked among The Most Powerful Women in Banking by Fortune Magazine and has served as the national chair of Ernst & Young’s Entrepreneur of the Year competition for financial services. She holds a B.A. and M.B.A. from New York University.
“We are excited to have Barbara join the Posh team,” says Karan Kashyap, co-founder and CEO. “We will benefit from her experience as a business leader, digital disrupter and successful operator. She is held in high regard for her customer first approach and challenging the status quo, and her insights into finance, banking strategy and operations are already resonating with our mission at Posh. We are grateful to have Barbara alongside us for what’s to come.”
“It is an incredible time to join in on the discussion around conversational AI,” says Ms. Yastine. “This technology has made good inroads in banking. But it has yet to fulfill its full promise of dramatically improving the customer experience, deepening customer engagement, generating substantial cost efficiencies and added revenues, and freeing up employees to focus on adding real value for customers. Posh’s sole focus on banking has already established the company as best of breed for the industry. I have every confidence that, under the leadership of this very talented, passionate management team, Posh will lead the industry in short order.”
In 2023, Posh will be focusing on growth with a spotlight on supporting client initiatives, maintaining rapid growth, and investing in technology R&D.
Posh offers Conversational AI solutions to allow financial institution contact centers and front lines to better serve their communities. Posh’s conversational AI (spanning voice and digital channels) alleviates call volume and long wait times in favor of warm, conversational customer self-service. These services provide immediate access to knowledgeable and effective service that can accurately handle and intelligently escalate problems as needed. Posh Technologies was founded in 2018 by Karan Kashyap and Matt McEachern, based in Boston, Massachusetts. Posh has raised $36M in financing from leading fintech VCs like Canapi, JAM FINTOP, Curql, CUNA Mutual’s CMFG Ventures, as well as nearly 30 individual credit unions who have invested directly into Posh.
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