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Webinar: Jan 28 - How Two Banking Leaders Improve the Caller Experience and Empower Employees With AI
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AI Solutions

AI Solutions

AI for Contact Centers
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service
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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support
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Make online and mobile banking feel effortless, responsive, and always on.

AI for Smarter Search
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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

AI Products

AI Products

Customer-Facing

Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Employee-Facing

Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

Who We Help

Who We Help

By Institution

Banks
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Empower Employees and Customers with AI-Enhanced Service

Credit Unions
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AI-Enhanced Member and Employee Experiences

By Role or Team

Customer Experience
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Information & Technology
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Digital Experience
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Call Centers
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Learning & Development
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Human Resources
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Marketing
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Innovation
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Lending
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Who We Are

Who We Are

Learn About Posh
Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

Platform

Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

Posh Platform is AI for Banking
Knowledge Management Studio
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Where knowledge is created, governed and delivered seamlessly across all Posh products.

Resources

Resources

Resources Hub
Blog
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Industry insights from the experts at Posh on all things AI and banking.

News & Press
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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

Events
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Stay up to date on all of the Posh.ai events and webinars.

Infographics
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Explore our latest infographics for captivating visual narratives.

Ebooks
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In-depth guides and research to help financial institutions harness AI with confidence.

Client Stories
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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Events

Stay up to date with all the Posh.ai Events and Webinars

2025 LEAD ON Retreat

Discover insights from the 2025 Lead On Retreat, where banking leaders explored innovation, leadership, and AI’s role in shaping the future.

2025 LEAD ON Retreat

Discover insights from the 2025 Lead On Retreat, where banking leaders explored innovation, leadership, and AI’s role in shaping the future.

The Roux Institute AI in Banking Roundtable

Highlights from the Roux Institute AI in Banking Roundtable, where experts discussed innovation, challenges, and the future of AI in finance.

The Roux Institute AI in Banking Roundtable

Highlights from the Roux Institute AI in Banking Roundtable, where experts discussed innovation, challenges, and the future of AI in finance.

CDBA Peer Forum

Insights from the CDBA Peer Forum, where bankers connected to explore community development, financial inclusion, and evolving industry trends.

CDBA Peer Forum

Insights from the CDBA Peer Forum, where bankers connected to explore community development, financial inclusion, and evolving industry trends.

Serving Customers Seamlessly Through Change: How AI Elevated Camden’s Caller Experience During a Major Transition

Learn how Camden Credit Union used Posh AI to improve caller experience and maintain service excellence during a major organizational transition.

Serving Customers Seamlessly Through Change: How AI Elevated Camden’s Caller Experience During a Major Transition

Learn how Camden Credit Union used Posh AI to improve caller experience and maintain service excellence during a major organizational transition.

CU Accelerate

Recap of CU Accelerate, where credit union leaders and innovators shared strategies for growth, technology adoption, and stronger member value.

CU Accelerate

Recap of CU Accelerate, where credit union leaders and innovators shared strategies for growth, technology adoption, and stronger member value.

Cybersecurity Conference

Highlights from the Cybersecurity Conference, where financial services leaders addressed data protection, compliance, and evolving security risks.

Cybersecurity Conference

Highlights from the Cybersecurity Conference, where financial services leaders addressed data protection, compliance, and evolving security risks.

27th Annual Financial Institutions Conference

Highlights from the 27th Annual Financial Institutions Conference, where experts discussed banking trends, compliance, and digital transformation.

27th Annual Financial Institutions Conference

Highlights from the 27th Annual Financial Institutions Conference, where experts discussed banking trends, compliance, and digital transformation.

Corelation Client Conference

Highlights from the Corelation Client Conference, where credit union professionals explored technology, collaboration, and digital transformation.

Corelation Client Conference

Highlights from the Corelation Client Conference, where credit union professionals explored technology, collaboration, and digital transformation.

SymWest 2025

Key takeaways from SymWest 2025, where financial leaders connected to share ideas, explore AI solutions, and strengthen member engagement.

SymWest 2025

Key takeaways from SymWest 2025, where financial leaders connected to share ideas, explore AI solutions, and strengthen member engagement.

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ICBA LIVE
Events

ICBA LIVE

Highlights from ICBA LIVE, where community bankers and innovators connected to share strategies on growth, technology, and member service.

AI for Small Credit Unions – Accessible, Affordable, and Built for You
Events

AI for Small Credit Unions – Accessible, Affordable, and Built for You

Discover how AI solutions designed for small credit unions make advanced tools accessible, affordable, and tailored to unique member needs.

The Future of Banking: How AI is Reshaping Customer & Employee Experience
Events

The Future of Banking: How AI is Reshaping Customer & Employee Experience

Explore how AI is reshaping banking by transforming both customer and employee experiences with smarter, faster, and more personalized service.

Meet the Posh Team at GAC
Events

Meet the Posh Team at GAC

Get to know the Posh team at CUNA GAC, where we shared insights on AI innovation, member engagement, and the future of financial services.

SymCentral 2025 Users Conference
Events

SymCentral 2025 Users Conference

Highlights from SymCentral 2025, where users and credit union leaders connected to explore new innovations, technology, and service strategies.

Transforming Call Centers: How AI and Agents Work Together to Deliver Exceptional Customer Experiences
Events

Transforming Call Centers: How AI and Agents Work Together to Deliver Exceptional Customer Experiences

Learn how AI and human agents work together to transform call centers, delivering exceptional service and seamless customer experiences.

Conference for Community Bankers
Events

Conference for Community Bankers

Carolinas' LAUNCH 2025
Events

Carolinas' LAUNCH 2025

Explore Carolinas Launch 2025, where credit union leaders came together to share insights on innovation, growth, and member-focused strategies.

ICBA ThinkTECH Accelerator
Events

ICBA ThinkTECH Accelerator

Explore how Posh participated in the ICBA ThinkTECH Accelerator, showcasing AI-driven solutions that help community banks innovate and grow.

Transforming Contact Centers: Harnessing the Power of Posh's Advanced Voice AI
Events

Transforming Contact Centers: Harnessing the Power of Posh's Advanced Voice AI

Learn how Posh Voice AI Agents transform contact centers, improving service quality, efficiency, and customer satisfaction for institutions.

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Recommended
Events

How Two Banking Leaders Improve the Caller Experience and Empower Employees With AI

News + Press

CU*SOUTH Partners with Posh to Bring Responsible, Human-Like AI to Credit Unions

Collaboration will expand self-service, empower staff and elevate member experiences across the CU*SOUTH network.

News + Press

How Posh's AI Operating Procedures Redefine Banking Automation with Agentic Reasoning

A breakthrough system that resolves banking’s greatest AI tension, balancing agency and adherence with blazing speed.

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