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AI Solutions

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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

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24/7 customer service, guiding your customers through the digital wonderland, day and night!

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Provide employees with quick and efficient access to information.

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Transform your website search, turning every page into an AI-powered help center.

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The leading portal for AI management.

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Who We Help

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Empower Employees and Customers with AI-Enhanced Service

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AI-Enhanced Member and Employee Experiences

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Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

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We're a team of 100+ with a common passion for creating better digital experiences in banking.

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Get to know who Posh is—the things that guide us and fuel our work.

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Check out our latest career opportunities, we hope you join us!

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Posh Portal
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The leading no-code portal for AI management.

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Seamless integrations into your existing solutions.

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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Industry insights from the experts at Posh on all things AI and banking.

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Stay up to date on all of the Posh.ai events and webinars.

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Blog

Posh general blog news, updates and more.

How Posh Mitigates Risk for Our Banking Partners

Discover how Posh is addressing some of the most common risks in AI solutions to protect and secure our banking partners.

How Posh Mitigates Risk for Our Banking Partners

Discover how Posh is addressing some of the most common risks in AI solutions to protect and secure our banking partners.

Navigating the AI Seas: How Community Banks Can Stay Competitive

Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.

Navigating the AI Seas: How Community Banks Can Stay Competitive

Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.

Beyond Keywords: Searching for Information Using Generative AI

Explore the potential of generative AI in financial services. Discover how they differ from traditional keyword-based search engines.

Beyond Keywords: Searching for Information Using Generative AI

Explore the potential of generative AI in financial services. Discover how they differ from traditional keyword-based search engines.

Chatting AI with Rishi Sharma

A candid conversation with our Senior Director of AI, Rishi Sharma.

Chatting AI with Rishi Sharma

A candid conversation with our Senior Director of AI, Rishi Sharma.

From Frontline Worker to Posh Sales Team

Follow Eric's Journey from a six year tenure in the banking industry to AI, and how he is helping to address the challenges he used to face.

From Frontline Worker to Posh Sales Team

Follow Eric's Journey from a six year tenure in the banking industry to AI, and how he is helping to address the challenges he used to face.

Overcoming Barriers to Entry: AI for Community Banking

AI is completely transforming the banking industry in many ways - here's what we know.

Overcoming Barriers to Entry: AI for Community Banking

AI is completely transforming the banking industry in many ways - here's what we know.

Employee Spotlight: Calvin Chen

Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!

Employee Spotlight: Calvin Chen

Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!

Why Financial Institutions Need to Prioritize Risk Mitigation when Choosing an AI Partner 

Early-stage commercialization of ChatGPT and LLMs poses challenges.

Why Financial Institutions Need to Prioritize Risk Mitigation when Choosing an AI Partner 

Early-stage commercialization of ChatGPT and LLMs poses challenges.

Streamlining Frontline Operations Through the Power of AI

By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.

Streamlining Frontline Operations Through the Power of AI

By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.

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Future-Proof Your Financial Institution by Investing in AI
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Future-Proof Your Financial Institution by Investing in AI

The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI. 

Embrace the Future: Achieving AI Readiness
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Embrace the Future: Achieving AI Readiness

Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.

How the “Time is Money” Initiative Impacts Financial Institutions
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How the “Time is Money” Initiative Impacts Financial Institutions

Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.

Don't Wait to Innovate: Rodney Hood on the Risks of Delaying AI Adoption
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Don't Wait to Innovate: Rodney Hood on the Risks of Delaying AI Adoption

Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.

Simplify AI Management With the Posh Portal
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Simplify AI Management With the Posh Portal

Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.

Why Voice Technology Is Essential for the Future of Banking
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Why Voice Technology Is Essential for the Future of Banking

Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.

To Build or To Buy an AI Solution
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To Build or To Buy an AI Solution

Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.

AI and Knowledge Management: Elevating Efficiency and Customer Satisfaction
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AI and Knowledge Management: Elevating Efficiency and Customer Satisfaction

Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.

Integrating Conversational AI and IVR To Elevate the Customer Experience
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Integrating Conversational AI and IVR To Elevate the Customer Experience

Discover how integrating conversational AI into IVR can revolutionize your FI contact center by reducing volume and increasing customer satisfaction.

Driving Success Together: Posh's Consultative Approach to AI Adoption
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Driving Success Together: Posh's Consultative Approach to AI Adoption

Adopting AI fosters value-driven experiences for customers and employees. Partners should be innovative, reputable, and provide ongoing guidance.

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Client Story: Metro Credit Union

Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.

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Serving Customers Seamlessly Through Change: How AI Elevated Camden’s Caller Experience During a Major Transition

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