Conversational AI

Interra CU partnered with Posh to implement AI-powered Digital, Voice, and Knowledge Assistants, resulting in reduced call volume, improved staff efficiency, and an enhanced member experience.

Learn how Metro CU uses Posh's full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

Freedom First's AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.

After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh's Voice and Digital Assistants.

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.

Posh has been awarded the Banker's Choice Award at this year's ICBA ThinkTECH Showcase in Nashville. Selected by community banking leaders, the award recognizes the most promising fintech solution presented at the event.

Posh AI's cutting-edge tool combines purpose-built generative AI features with rigorous security practices to service any employee from frontline workers to loan officers and HR teams.

Don't miss Kathy Sianis, Posh's VP of FI Strategy, discussing the impact of AI on member experience on CUBroadcast.

Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companies

We're pleased to announce that 50 of our clients are operational with a collective total of over 80 Posh solutions.

This CUSO round comes alongside Posh's initial $27.5 million Series A funding, bringing the total funding to $31.7 million.

"We've built this technology to streamline the member experience—Learning from thousands of conversations, we've built a technology that streamlines the member experience, but still enabling human interaction when needed so credit unions can deliver the best member journey."

CUSO Posh Poised To Produce Better Bots For Credit Unions

Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.

Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.

Choosing an AI partner can be difficult in today's current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Take an inside look at AI in lending: where it's been, where it's going and how to leverage each development confidently and efficiently.

Explore the potential of generative AI in financial services. Discover how they differ from traditional keyword-based search engines.

Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

And how do you know which vendor is the best for your financial institution?

How the power of free study transformed a shy aspiring writer into Posh's biggest cultural cheerleader.

How a Software Engineer leapt out of her comfort zone and landed at Posh.

CUSOs keep innovation moving

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