Why Voice Technology Is Essential for the Future of Banking
Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.
Overcoming Barriers to Entry: AI for Community Banking
AI is completely transforming the banking industry in many ways - here's what we know.
Overcoming Barriers to Entry: AI for Community Banking
AI is completely transforming the banking industry in many ways - here's what we know.
Employee Spotlight: Calvin Chen
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Employee Spotlight: Calvin Chen
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Why Financial Institutions Need to Prioritize Risk Mitigation when Choosing an AI Partner
Early-stage commercialization of ChatGPT and LLMs poses challenges.
Why Financial Institutions Need to Prioritize Risk Mitigation when Choosing an AI Partner
Early-stage commercialization of ChatGPT and LLMs poses challenges.
Streamlining Frontline Operations Through the Power of AI
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Streamlining Frontline Operations Through the Power of AI
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots: What They Can and Can’t Do
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Chatbots: What They Can and Can’t Do
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Happy 5th Birthday, Posh!
Celebrating Posh and all of our accomplishments as we hit 5 years!
Happy 5th Birthday, Posh!
Celebrating Posh and all of our accomplishments as we hit 5 years!
Addressing Common Misconceptions about Fintech for Small Banking
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
Addressing Common Misconceptions about Fintech for Small Banking
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
Why Every Financial Institution Needs 24/7 Service
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
Why Every Financial Institution Needs 24/7 Service
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
Automated vs Live Chats: What will the Future of Customer Service Look Like?
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Automated vs Live Chats: What will the Future of Customer Service Look Like?
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
