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Webinar: AI-Powered Role Playing: How Realistic Simulations are Transforming Employee Training for FIs
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

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Empower customers to get things done on their own - anytime, from any device, no wait required.

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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

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Make online and mobile banking feel effortless, responsive, and always on.

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

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Transform your website search, turning every page into an AI-powered help center.

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The leading portal for AI management.

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Provide employees with quick and efficient access to information.

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The leading portal for AI management.

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

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We're a team of 100+ with a common passion for creating better digital experiences in banking.

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Get to know who Posh is—the things that guide us and fuel our work.

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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

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Check out our latest career opportunities, we hope you join us!

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The leading no-code portal for AI management.

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Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Posh general blog news, updates and more.

Meet Tom Breese, Principal Software Engineer at Posh

“I wasn’t thinking so much about the titles I wanted. I just wanted to do what I enjoy and I’m not as interested in being in the rat race. It comes down to doing what I enjoy”

Meet Tom Breese, Principal Software Engineer at Posh

“I wasn’t thinking so much about the titles I wanted. I just wanted to do what I enjoy and I’m not as interested in being in the rat race. It comes down to doing what I enjoy”

Posh Secures $27.5 M in Series A Funding

Funding to Drive Accelerated Growth of its Conversational AI Platform for the Financial Industry Through Increased Product R&D and Expanded Recruitment and Hiring Initiatives

Posh Secures $27.5 M in Series A Funding

Funding to Drive Accelerated Growth of its Conversational AI Platform for the Financial Industry Through Increased Product R&D and Expanded Recruitment and Hiring Initiatives

Posh Technologies and Illuma Honored with NACUSO “Next Big Idea” Competition Award

Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event

Posh Technologies and Illuma Honored with NACUSO “Next Big Idea” Competition Award

Voice authentication and conversational AI/IVR integration awarded first prize at “Shark Tank” style event

Evolution of Chatbots

Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!

Evolution of Chatbots

Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!

A Buyer’s Guide to Chatbots in Banking

Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.

A Buyer’s Guide to Chatbots in Banking

Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.

Are CSRF Tokens Necessary?

CSRF, which stands for Cross-Site Request Forgery, is a common attack vector for vulnerable web applications with potentially catastrophic consequences.

Are CSRF Tokens Necessary?

CSRF, which stands for Cross-Site Request Forgery, is a common attack vector for vulnerable web applications with potentially catastrophic consequences.

AI Academy: Intro to AI and Machine Learning

Welcome to Posh’s AI Academy Series!

AI Academy: Intro to AI and Machine Learning

Welcome to Posh’s AI Academy Series!

AI Academy: Introduction to Natural Language Processing

Welcome back to Posh’s AI Academy series.

AI Academy: Introduction to Natural Language Processing

Welcome back to Posh’s AI Academy series.

Employee Spotlight: Michelle Fullwood, Principal Research Scientist

Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.

Employee Spotlight: Michelle Fullwood, Principal Research Scientist

Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.

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Unlocking the Potential of Generative AI for Financial Institutions
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Unlocking the Potential of Generative AI for Financial Institutions

The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.

10 Questions to Ask an AI Provider
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10 Questions to Ask an AI Provider

Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.

Harness the Power of AI for Call Centers
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Harness the Power of AI for Call Centers

Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.

5 Biggest AI Trends for Banking in 2024
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5 Biggest AI Trends for Banking in 2024

Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.

Balancing Budgets in 2024
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Balancing Budgets in 2024

If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.

2023 Year in Review
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2023 Year in Review

2023 was a remarkable year of growth and success in the AI industry and at Posh AI, where our partners and clients enhanced customer experiences and operational efficiency through AI adoption.

A Lookback on AI Through the Years
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A Lookback on AI Through the Years

AI has the potential to follow a similar pattern as other major technology shifts. In order to best see what may be yet to come, it’s important to look back and see how AI has evolved thus far.

How Posh Secures Critical Documentation in Knowledge Assistant
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How Posh Secures Critical Documentation in Knowledge Assistant

To maintain security of critical documentation, financial institutions need to partner with companies that keep cybersecurity practices in tandem with AI practices top of mind.

AI Executive Order: Insights and Takeaways for Financial Services
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AI Executive Order: Insights and Takeaways for Financial Services

Thinking specifically about the impact on the financial sector, we have noticed a few key takeaways that leaders at financial institutions should pay close attention to.

3 Fundamental Practices of Responsible AI
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3 Fundamental Practices of Responsible AI

We discuss how the future of AI in banking and beyond depends on the actions of AI engineers, policy-makers, and similar leaders to ensure a safe, responsible coexistence with AI.

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Why Financial Institutions Are Choosing Posh Knowledge Assistant Over Microsoft Copilot

Discover why banks and credit unions choose Posh Knowledge Assistant over Microsoft Copilot, FI-first AI that works on day one and delivers real ROI.

Client Stories

Client Story: Sound Credit Union

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

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Jack Henry Connect 2025

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