AI Customer Service Solutions: Elevating the User Experience
Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Posh press blog news, updates and more.

Posh has been awarded the Banker's Choice Award at this year’s ICBA ThinkTECH Showcase in Nashville. Selected by community banking leaders, the award recognizes the most promising fintech solution presented at the event.

Posh has been awarded the Banker's Choice Award at this year’s ICBA ThinkTECH Showcase in Nashville. Selected by community banking leaders, the award recognizes the most promising fintech solution presented at the event.





CCUA and Posh team up to make cutting-edge AI solutions accessible and affordable for small and mid-sized credit unions, enhancing member experiences, boosting employee efficiency, and driving innovation across the credit union movement.

CCUA and Posh team up to make cutting-edge AI solutions accessible and affordable for small and mid-sized credit unions, enhancing member experiences, boosting employee efficiency, and driving innovation across the credit union movement.





Posh AI joins the eighth cohort to advance community bank AI solutions by enhancing customer experiences, streamlining operations, and accelerating growth.

Posh AI joins the eighth cohort to advance community bank AI solutions by enhancing customer experiences, streamlining operations, and accelerating growth.





Posh AI today announced REALM™, the industry’s most advanced AI reasoning engine, purpose-built to elevate customer and employee experiences in the banking sector.

Posh AI today announced REALM™, the industry’s most advanced AI reasoning engine, purpose-built to elevate customer and employee experiences in the banking sector.





Posh AI, a leader in advanced AI solutions for the banking industry, today announced the launch of Posh Answers.

Posh AI, a leader in advanced AI solutions for the banking industry, today announced the launch of Posh Answers.





Posh is proud to be recognized in Gartner’s 2024 Hype Cycle for Generative AI in Banking and invites you to join our upcoming “Posh Conversations” event for expert insights on AI innovation in the financial sector.

Posh is proud to be recognized in Gartner’s 2024 Hype Cycle for Generative AI in Banking and invites you to join our upcoming “Posh Conversations” event for expert insights on AI innovation in the financial sector.





Kathy Sianis, VP of Strategy & Advisory, is revolutionizing financial services with her expertise in AI and fintech. Her journey from banks, credit unions to AI strategy showcases her passion for innovation and client success.

Kathy Sianis, VP of Strategy & Advisory, is revolutionizing financial services with her expertise in AI and fintech. Her journey from banks, credit unions to AI strategy showcases her passion for innovation and client success.





Posh AI’s cutting-edge tool combines purpose-built generative AI features with rigorous security practices to service any employee from frontline workers to loan officers and HR teams.

Posh AI’s cutting-edge tool combines purpose-built generative AI features with rigorous security practices to service any employee from frontline workers to loan officers and HR teams.





Investment to Ignite AI Advancements for Credit Unions and Banks as Posh AI Expands Client Base and Leadership

Investment to Ignite AI Advancements for Credit Unions and Banks as Posh AI Expands Client Base and Leadership




Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Not all AI solutions are built the same. Our recent article with Forbes tells you the types of solutions out there—and how to pick the right one for you.
Financial Institutions can now provide AI integration through Q2’s Digital Banking Platform
Generative AI is revolutionary, but it's not a silver bullet. Our recent article with CU Times uncovers how its complexities and limitations are often overshadowed by the buzz.
Don't miss Kathy Sianis, Posh's VP of FI Strategy, discussing the impact of AI on member experience on CUBroadcast.
Posh is proud to announce that we have reached Cloud Security Alliance (CSA) STAR compliance Level 2. CSA is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment.
Posh continues to prove the success of its suite of specialized AI products and services for financial institutions, helping to transform the customer and employee experience internally and externally
Announcing the launch of the AI-powered Knowledge Assistant
For every benefit of AI, there seems to be just as much uncertainty and hesitation, especially when it comes to finding a balance with the human workforce.
New risks accompany every emerging technology, and this reality is particularly evident with generative AI.