Posh Customer Stories and more.
How Camden National Bank Leveraged Posh AI to Reduce Abandonment Rates, Empower Agents, and Enhance Customer Trust.
How Camden National Bank Leveraged Posh AI to Reduce Abandonment Rates, Empower Agents, and Enhance Customer Trust.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
How Somerville’s Credit Union Transformed Member Service With Posh Answers.
How Somerville’s Credit Union Transformed Member Service With Posh Answers.
How Harvard Federal Credit Union prepared for a successful AI implementation.
How Harvard Federal Credit Union prepared for a successful AI implementation.
Interra CU's Digital & Voice Assistant, Terra, is cutting abandoned calls in half and empowering frontline staff.
Interra CU's Digital & Voice Assistant, Terra, is cutting abandoned calls in half and empowering frontline staff.
Ion Bank's Digital Assistant, Fiona, empowers website visitors with the ability to self-serve and reduces calls to the call center.
Ion Bank's Digital Assistant, Fiona, empowers website visitors with the ability to self-serve and reduces calls to the call center.
Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.
Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.
Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.
Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.
After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.
After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.
Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh's Voice and Digital Assistants.
Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh's Voice and Digital Assistants.
Citadel CUs deployment of Posh's Digital and Voice Assistant has enabled the handling of 1M+ calls, $660k saved in a year, and an increase of 6 NPS points.
Citadel CUs deployment of Posh's Digital and Voice Assistant has enabled the handling of 1M+ calls, $660k saved in a year, and an increase of 6 NPS points.
The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI
The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI
Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.
Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.
Hudson Valley Federal Credit Union's use of Posh's Digital Assistant and Knowledge Assistant offers 24/7 support to members, has saved over 200K minutes, and removes repetitive requests allowing employees to build better relationships.
The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI
Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution.
