How AI Helps You Improve Contact Center Agent Satisfaction
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Posh general blog news, updates and more.
Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.
Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.
We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.
FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.
FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.