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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

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Empower customers to get things done on their own - anytime, from any device, no wait required.

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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

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Make online and mobile banking feel effortless, responsive, and always on.

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

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Transform your website search, turning every page into an AI-powered help center.

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The leading portal for AI management.

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Realistic, AI-driven training scenarios tailored to every role.

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Provide employees with quick and efficient access to information.

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The leading portal for AI management.

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Empower Employees and Customers with AI-Enhanced Service

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AI-Enhanced Member and Employee Experiences

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

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Get to know who Posh is—the things that guide us and fuel our work.

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Check out our latest career opportunities, we hope you join us!

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Posh Portal
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The leading no-code portal for AI management.

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Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Blog

Posh general blog news, updates and more.

The ROI of Voice AI

Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.

The ROI of Voice AI

Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.

Understanding Answers: Your Website AI Assistant

With banking in its DNA, Posh Answers transforms your website into an AI help center to provide accurate, around-the-clock customer service.

Understanding Answers: Your Website AI Assistant

With banking in its DNA, Posh Answers transforms your website into an AI help center to provide accurate, around-the-clock customer service.

AI-Powered Search: The Key to Modern Banking

Transform your search experience with AI-powered search tools. Discover how Posh helps you deliver fast, relevant and secure search functionality.

AI-Powered Search: The Key to Modern Banking

Transform your search experience with AI-powered search tools. Discover how Posh helps you deliver fast, relevant and secure search functionality.

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy

The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy

The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.

Seize the Moment: Why AI Adoption Can’t Wait in Banking

AI is no longer optional; it’s essential for survival in the fast-changing financial landscape.

Seize the Moment: Why AI Adoption Can’t Wait in Banking

AI is no longer optional; it’s essential for survival in the fast-changing financial landscape.

Balancing Innovation and Compliance: How To Innovate Responsibly with AI

Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.

Balancing Innovation and Compliance: How To Innovate Responsibly with AI

Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.

Future-Proof Your Financial Institution by Investing in AI

The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI. 

Future-Proof Your Financial Institution by Investing in AI

The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI. 

Embrace the Future: Achieving AI Readiness

Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.

Embrace the Future: Achieving AI Readiness

Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.

How the “Time is Money” Initiative Impacts Financial Institutions

Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.

How the “Time is Money” Initiative Impacts Financial Institutions

Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.

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Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead
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Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead

Meet Celia Chen and learn about her time here at Posh!

Posh’s Partnership for Life
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Posh’s Partnership for Life

Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.

Employee Spotlight: Katie Krajovic; Research Scientist II
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Employee Spotlight: Katie Krajovic; Research Scientist II

A.I. and ChatGPT
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A.I. and ChatGPT

Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.

The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You
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The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models
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ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI
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How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI

Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.

What Do Our Clients Say About ChatGPT?
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What Do Our Clients Say About ChatGPT?

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

Implementing AI during Your Telephony Move to the Cloud
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Implementing AI during Your Telephony Move to the Cloud

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Employee Spotlight: Matt McEachern, Co-founder and CTO
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Employee Spotlight: Matt McEachern, Co-founder and CTO

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Client Stories

Client Story: First Heritage Federal Credit Union

Learn how First Heritage FCU uses Posh’s Knowledge Assistant and Posh Answers to centralize information, improve service, and gain insights.

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AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

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7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

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