Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead
Meet Celia Chen and learn about her time here at Posh!
Posh general blog news, updates and more.
AI is completely transforming the banking industry in many ways - here's what we know.
AI is completely transforming the banking industry in many ways - here's what we know.
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Early-stage commercialization of ChatGPT and LLMs poses challenges.
Early-stage commercialization of ChatGPT and LLMs poses challenges.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Celebrating Posh and all of our accomplishments as we hit 5 years!
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.