Posh general blog news, updates and more.
Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.
Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.
The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI.
The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI.
Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.
Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.
Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.
Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.
Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.
Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.
Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.
Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.
Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.
Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.
Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.
Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.
Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.
Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
