Why Financial Institutions Need to Prioritize Risk Mitigation when Choosing an AI Partner
Early-stage commercialization of ChatGPT and LLMs poses challenges.
Posh general blog news, updates and more.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Early-stage commercialization of ChatGPT and LLMs poses challenges.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.