Posh general blog news, updates and more.
Welcome to Posh’s AI Academy Series!
Welcome to Posh’s AI Academy Series!
Welcome back to Posh’s AI Academy series.
Welcome back to Posh’s AI Academy series.
Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.
Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.
Have you ever had to navigate through a series of options through the touchpad of your phone?
Have you ever had to navigate through a series of options through the touchpad of your phone?
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.
What is a banking bot? Basically, imagine Siri but for banking. We say “Hey Siri” and get our answers within a few seconds.
What is a banking bot? Basically, imagine Siri but for banking. We say “Hey Siri” and get our answers within a few seconds.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
