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AI Solutions

AI Solutions

Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Who We Help

Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
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AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Careers
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Check out our latest career opportunities, we hope you join us!

Platform

Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Resources

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Blog
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Industry insights from the experts at Posh on all things AI and banking.

News & Press
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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

Events
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Stay up to date on all of the Posh.ai events and webinars.

Infographics
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Explore our latest infographics for captivating visual narratives.

Client Stories
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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Blog

Posh general blog news, updates and more.

Chatbots: What They Can and Can’t Do

Chatbots are everywhere. They are the mascot for conversational AI for a good reason.

Chatbots: What They Can and Can’t Do

Chatbots are everywhere. They are the mascot for conversational AI for a good reason.

Happy 5th Birthday, Posh!

Celebrating Posh and all of our accomplishments as we hit 5 years!

Happy 5th Birthday, Posh!

Celebrating Posh and all of our accomplishments as we hit 5 years!

Addressing Common Misconceptions about Fintech for Small Banking

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members. 

Addressing Common Misconceptions about Fintech for Small Banking

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members. 

Why Every Financial Institution Needs 24/7 Service 

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment. 

Why Every Financial Institution Needs 24/7 Service 

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment. 

Automated vs Live Chats: What will the Future of Customer Service Look Like?

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Automated vs Live Chats: What will the Future of Customer Service Look Like?

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Conversational AI IVR

The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money. 

Conversational AI IVR

The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money. 

Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead

Meet Celia Chen and learn about her time here at Posh!

Voices of Posh: Celia Chen, Ph.D., Staff Software Engineer, Tech Lead

Meet Celia Chen and learn about her time here at Posh!

Posh’s Partnership for Life

Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.

Posh’s Partnership for Life

Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.

Employee Spotlight: Katie Krajovic; Research Scientist II

Employee Spotlight: Katie Krajovic; Research Scientist II

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A.I. and ChatGPT
Blog

A.I. and ChatGPT

Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.

The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You
Blog

The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models
Blog

ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI
Blog

How Posh is Empowering Credit Unions to Boost Member Engagement with Conversational AI

Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.

What Do Our Clients Say About ChatGPT?
Blog

What Do Our Clients Say About ChatGPT?

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

Implementing AI during Your Telephony Move to the Cloud
Blog

Implementing AI during Your Telephony Move to the Cloud

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Employee Spotlight: Matt McEachern, Co-founder and CTO
Blog

Employee Spotlight: Matt McEachern, Co-founder and CTO

A Year in Review: Posh 2022
Blog

A Year in Review: Posh 2022

From CUSO funding, to the inaugural offsite, Posh has been busy making moves and changing the game.

Posh's Inaugural Offsite
Blog

Posh's Inaugural Offsite

Take a trip to Scottsdale, AZ with us as we recap the first-ever Posh Offsite!

Helpful Banking Moments: Posh's North Star Metric to Define Conversational AI Success
Blog

Helpful Banking Moments: Posh's North Star Metric to Define Conversational AI Success

Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.

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GoWest Credit Union Association Partners with Posh to Expand Access to AI for Credit Unions of All Sizes

GoWest and Posh team up to make advanced, affordable AI solutions accessible to credit unions of every size, enhancing member service, empowering employees, and fueling innovation.

Client Stories

Client Story: Metro Credit Union

Learn how Metro CU uses Posh’s full platform to create seamless member journeys and equip employees with the tools they need to succeed.

Events

Serving Customers Seamlessly Through Change: How AI Elevated Camden’s Caller Experience During a Major Transition

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