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AI for Contact Centers
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service
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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

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Make online and mobile banking feel effortless, responsive, and always on.

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

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Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

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24/7 customer service, guiding your customers through the digital wonderland, day and night!

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Transform your website search, turning every page into an AI-powered help center.

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The leading portal for AI management.

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Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

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Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

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AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

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Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Industry insights from the experts at Posh on all things AI and banking.

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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

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Explore our latest infographics for captivating visual narratives.

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In-depth guides and research to help financial institutions harness AI with confidence.

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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Blog

Posh general blog news, updates and more.

Human-Centered Banking Technology: Top 10 FinTech Trends for 2026 and Beyond

Discover the top 10 banking technology trends shaping 2026 — from AI chatbots to core banking modernization — and how they enable human-first financial services.

Human-Centered Banking Technology: Top 10 FinTech Trends for 2026 and Beyond

Discover the top 10 banking technology trends shaping 2026 — from AI chatbots to core banking modernization — and how they enable human-first financial services.

How AI Is Driving the Next Wave of Banking Transformation

Discover how AI is transforming digital banking — streamlining operations, enhancing customer experience, and enabling scalable growth for modern financial institutions.

How AI Is Driving the Next Wave of Banking Transformation

Discover how AI is transforming digital banking — streamlining operations, enhancing customer experience, and enabling scalable growth for modern financial institutions.

How AI Is Transforming Financial Services CX

Discover how AI is revolutionizing financial services — from self-service and fraud prevention to knowledge management — while ensuring compliance and ROI.

How AI Is Transforming Financial Services CX

Discover how AI is revolutionizing financial services — from self-service and fraud prevention to knowledge management — while ensuring compliance and ROI.

How Call Center AI Is Transforming Banking

Discover how call center AI transforms banking customer service with faster answers, lower costs and improved customer satisfaction.

How Call Center AI Is Transforming Banking

Discover how call center AI transforms banking customer service with faster answers, lower costs and improved customer satisfaction.

The Customer Experience Gaps Banks and Credit Unions Can’t Ignore

What the CX20 Report reveals about customer expectations in 2025, and why closing the right gaps matters more than ever.

The Customer Experience Gaps Banks and Credit Unions Can’t Ignore

What the CX20 Report reveals about customer expectations in 2025, and why closing the right gaps matters more than ever.

AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation

Discover 7 transformative AI use cases in banking that reduce risk, improve customer experience, and drive digital innovation across financial institutions.

AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation

Discover 7 transformative AI use cases in banking that reduce risk, improve customer experience, and drive digital innovation across financial institutions.

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How AI Voice Assistants Are Revolutionizing Banking Customer Service
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How AI Voice Assistants Are Revolutionizing Banking Customer Service

Discover how AI voice assistants like Posh are revolutionizing banking customer service with 24/7 support, automation and personalized experiences.

24/7 Banking Support: Why It’s Non-Negotiable
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24/7 Banking Support: Why It’s Non-Negotiable

Discover how 24/7 banking support powered by AI voice assistants transforms customer service with instant, scalable and cost-effective solutions.

Bringing Agentic AI to Banking
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Bringing Agentic AI to Banking

Artificial intelligence is evolving. Fast. We’re moving beyond basic chatbots and scripted responses into a new generation of AI that can reason, act, and adapt in real-time.

Future Banking Trends To Watch in 2025
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Future Banking Trends To Watch in 2025

Explore the top AI trends transforming banking in 2025. Discover how AI is shaping the future of customer service.

The ROI of Voice AI
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The ROI of Voice AI

Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.

Understanding Answers: Your Website AI Assistant
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Understanding Answers: Your Website AI Assistant

With banking in its DNA, Posh Answers transforms your website into an AI help center to provide accurate, around-the-clock customer service.

AI-Powered Search: The Key to Modern Banking
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AI-Powered Search: The Key to Modern Banking

Transform your search experience with AI-powered search tools. Discover how Posh helps you deliver fast, relevant and secure search functionality.

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy
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Innovation With Integrity: Disruption, Reactive Markets and AI Strategy

The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.

AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait
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AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait

Discover why AI in banking is no longer optional. Industry leaders reveal how financial institutions can overcome barriers and start winning today.

Balancing Innovation and Compliance: How To Innovate Responsibly with AI
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Balancing Innovation and Compliance: How To Innovate Responsibly with AI

Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.

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Recommended

Why Financial Institutions Are Choosing Posh Knowledge Assistant Over Microsoft Copilot

Discover why banks and credit unions choose Posh Knowledge Assistant over Microsoft Copilot, FI-first AI that works on day one and delivers real ROI.

Client Stories

Client Story: Sound Credit Union

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

Events

Jack Henry Connect 2025

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