Evolution of Chatbots
Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!
Posh general blog news, updates and more.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
AI is completely transforming the banking industry in many ways - here's what we know.
AI is completely transforming the banking industry in many ways - here's what we know.
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Meet Employee Spotlight: Calvin Chen; Senior Director, Revenue Operations at Posh!
Early-stage commercialization of ChatGPT and LLMs poses challenges.
Early-stage commercialization of ChatGPT and LLMs poses challenges.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
By harnessing the power of AI, FIs can improve systems and streamline processes, making knowledge more accessible, allowing staff to service customers efficiently and effectively the first time.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Chatbots are everywhere. They are the mascot for conversational AI for a good reason.
Celebrating Posh and all of our accomplishments as we hit 5 years!
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
Given how technologically advanced chatbots have become, many of us perceive them as a contemporary concept. However, these digital helpers have been around for more than half a century!
Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.
CSRF, which stands for Cross-Site Request Forgery, is a common attack vector for vulnerable web applications with potentially catastrophic consequences.
Welcome to Posh’s AI Academy Series!
Welcome back to Posh’s AI Academy series.
Part 2 of 3 of the Meet Posh’s NLP team series. Even though I’ve lived in the Northeast for the past decade and a half, Michelle Fullwood — Principal Research Scientist at Posh — spots a tell-tale vowel pattern in my accent that tells her I grew up outside the region.
Have you ever had to navigate through a series of options through the touchpad of your phone?
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.
What is a banking bot? Basically, imagine Siri but for banking. We say “Hey Siri” and get our answers within a few seconds.