AI Customer Service Solutions: Elevating the User Experience
Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Posh press blog news, updates and more.

A breakthrough system that resolves banking’s greatest AI tension, balancing agency and adherence with blazing speed.

A breakthrough system that resolves banking’s greatest AI tension, balancing agency and adherence with blazing speed.





AI-powered workspace transforms how financial institutions turn knowledge into action.

AI-powered workspace transforms how financial institutions turn knowledge into action.





If you’re a pilot, you don’t learn to fly by reading a manual. If you’re a quarterback, you don’t step onto the field without drills. In any high-stakes profession, mastery starts with simulation.

If you’re a pilot, you don’t learn to fly by reading a manual. If you’re a quarterback, you don’t step onto the field without drills. In any high-stakes profession, mastery starts with simulation.





When teams have the space to practice, they can deliver your credit union’s policies with clarity and empathy.

When teams have the space to practice, they can deliver your credit union’s policies with clarity and empathy.





Today, the company announces the launch of the AI Training Simulator, a new category of training built on one simple idea: employees don’t thrive in taking boring tests; they thrive with AI-powered role-playing.

Today, the company announces the launch of the AI Training Simulator, a new category of training built on one simple idea: employees don’t thrive in taking boring tests; they thrive with AI-powered role-playing.





GoWest and Posh team up to make advanced, affordable AI solutions accessible to credit unions of every size, enhancing member service, empowering employees, and fueling innovation.

GoWest and Posh team up to make advanced, affordable AI solutions accessible to credit unions of every size, enhancing member service, empowering employees, and fueling innovation.





Posh AI today announced a strategic referral partnership with Corelation.

Posh AI today announced a strategic referral partnership with Corelation.





VIP enables Posh to integrate with Symitar®

VIP enables Posh to integrate with Symitar®





Posh Wins “Banking Innovation Award” in 2025 FinTech Breakthrough Awards Program - Prestigious Annual Awards Program Recognizes Outstanding Financial Technology Products And Companies Around the World.

Posh Wins “Banking Innovation Award” in 2025 FinTech Breakthrough Awards Program - Prestigious Annual Awards Program Recognizes Outstanding Financial Technology Products And Companies Around the World.




Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Not all AI solutions are built the same. Our recent article with Forbes tells you the types of solutions out there—and how to pick the right one for you.
Financial Institutions can now provide AI integration through Q2’s Digital Banking Platform
Generative AI is revolutionary, but it's not a silver bullet. Our recent article with CU Times uncovers how its complexities and limitations are often overshadowed by the buzz.
Don't miss Kathy Sianis, Posh's VP of FI Strategy, discussing the impact of AI on member experience on CUBroadcast.
Posh is proud to announce that we have reached Cloud Security Alliance (CSA) STAR compliance Level 2. CSA is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment.
Posh continues to prove the success of its suite of specialized AI products and services for financial institutions, helping to transform the customer and employee experience internally and externally
Announcing the launch of the AI-powered Knowledge Assistant
For every benefit of AI, there seems to be just as much uncertainty and hesitation, especially when it comes to finding a balance with the human workforce.
New risks accompany every emerging technology, and this reality is particularly evident with generative AI.