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AI Solutions

AI Solutions

AI for Contact Centers
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service
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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support
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Make online and mobile banking feel effortless, responsive, and always on.

AI for Smarter Search
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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

AI Products

AI Products

Customer-Facing

Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Employee-Facing

Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

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Who We Help

By Institution

Banks
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Empower Employees and Customers with AI-Enhanced Service

Credit Unions
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AI-Enhanced Member and Employee Experiences

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Who We Are

Who We Are

Learn About Posh
Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

Platform

Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

Resources

Resources

Resources Hub
Blog
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Industry insights from the experts at Posh on all things AI and banking.

News & Press
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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

Infographics
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Explore our latest infographics for captivating visual narratives.

Ebooks
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In-depth guides and research to help financial institutions harness AI with confidence.

Client Stories
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Learn how Posh has helped 100+ banks and credit unions just like yours.

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AI Concepts

AI Concepts thoughts from Posh.

Posh Answers Brings Financial Institution Websites and Help Centers into the AI Era
News + Press

Posh Answers Brings Financial Institution Websites and Help Centers into the AI Era

Posh AI, a leader in advanced AI solutions for the banking industry, today announced the launch of Posh Answers.

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy
Blog

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy

The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.

AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait
Blog

AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait

Discover why AI in banking is no longer optional. Industry leaders reveal how financial institutions can overcome barriers and start winning today.

Balancing Innovation and Compliance: How To Innovate Responsibly with AI
Blog

Balancing Innovation and Compliance: How To Innovate Responsibly with AI

Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.

Embrace the Future: Achieving AI Readiness
Blog

Embrace the Future: Achieving AI Readiness

Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.

How the “Time is Money” Initiative Impacts Financial Institutions
Blog

How the “Time is Money” Initiative Impacts Financial Institutions

Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.

Don't Wait to Innovate: Rodney Hood on the Risks of Delaying AI Adoption
Blog

Don't Wait to Innovate: Rodney Hood on the Risks of Delaying AI Adoption

Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.

Simplify AI Management With the Posh Portal
Blog

Simplify AI Management With the Posh Portal

Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.

Client Story: Harvard Federal Credit Union
Client Stories

Client Story: Harvard Federal Credit Union

How Harvard Federal Credit Union prepared for a successful AI implementation.

From Banking Exec to AI Strategist: How Kathy Sianis Is Reshaping Financial Services
News + Press

From Banking Exec to AI Strategist: How Kathy Sianis Is Reshaping Financial Services

Kathy Sianis, VP of Strategy & Advisory, is revolutionizing financial services with her expertise in AI and fintech. Her journey from banks, credit unions to AI strategy showcases her passion for innovation and client success.

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Simulation Is the Future of Member Service Training

When teams have the space to practice, they can deliver your credit union’s policies with clarity and empathy.

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