Credit Unions

Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by four times.

Freedom First’s AI bot Ginny manages over 25,000 calls a month and saves the company over $225,000 in third-party costs every year.

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members. 

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment. 

After launching Posh's full suite, ACU of Texas managed a 93% decrease in call abandon rates, 97% call center approval rating + more.

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.

Posh Technologies is excited to announce its partnership with Inclusiv, an organization whose mission is to help low- and moderate-income people and communities achieve financial independence through credit unions, through their Financial Inclusion Technology (FIT) Center.

Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.