How AI Helps You Improve Contact Center Agent Satisfaction
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Posh general blog news, updates and more.
To maintain security of critical documentation, financial institutions need to partner with companies that keep cybersecurity practices in tandem with AI practices top of mind.
To maintain security of critical documentation, financial institutions need to partner with companies that keep cybersecurity practices in tandem with AI practices top of mind.
Thinking specifically about the impact on the financial sector, we have noticed a few key takeaways that leaders at financial institutions should pay close attention to.
Thinking specifically about the impact on the financial sector, we have noticed a few key takeaways that leaders at financial institutions should pay close attention to.
We discuss how the future of AI in banking and beyond depends on the actions of AI engineers, policy-makers, and similar leaders to ensure a safe, responsible coexistence with AI.
We discuss how the future of AI in banking and beyond depends on the actions of AI engineers, policy-makers, and similar leaders to ensure a safe, responsible coexistence with AI.
Learn how banks and credit unions can attract and retain younger customers by leveraging digital tools, AI assistants, and smart engagement strategies.
Learn how banks and credit unions can attract and retain younger customers by leveraging digital tools, AI assistants, and smart engagement strategies.
Explore the transformative power of generative AI and large language models (LLMs) in the banking industry.
Explore the transformative power of generative AI and large language models (LLMs) in the banking industry.
Discover how Posh is addressing some of the most common risks in AI solutions to protect and secure our banking partners.
Discover how Posh is addressing some of the most common risks in AI solutions to protect and secure our banking partners.
Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.
Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.
Explore the potential of generative AI in financial services. Discover how they differ from traditional keyword-based search engines.
Explore the potential of generative AI in financial services. Discover how they differ from traditional keyword-based search engines.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.