How AI Helps You Improve Contact Center Agent Satisfaction
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Posh general blog news, updates and more.
Meet Celia Chen and learn about her time here at Posh!
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.