The Power of Conversational AI IVR
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Posh general blog news, updates and more.
Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.
Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.
Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.
Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.
Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.
Join former NCUA chairman Rodney Hood for a look at why and how financial institutions should adopt AI as soon as possible.
Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.
Simplify AI management with the Posh Portal, your all-in-one platform for streamlined implementation, intelligence, and effortless management.
Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.
Voice technology is essential for the future of banking, enabling more flexible, accessible experiences. Here’s how to leverage it effectively in your call center.
Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.
Building a custom generative AI solution is tempting but complex. Rapidly evolving tech, high costs, and the need for expertise make it challenging. Partnering with Posh ensures responsible AI, innovation, and ROI.
Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.
Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.
Discover how integrating conversational AI into IVR can revolutionize your FI contact center by reducing volume and increasing customer satisfaction.
Discover how integrating conversational AI into IVR can revolutionize your FI contact center by reducing volume and increasing customer satisfaction.
Adopting AI fosters value-driven experiences for customers and employees. Partners should be innovative, reputable, and provide ongoing guidance.
Adopting AI fosters value-driven experiences for customers and employees. Partners should be innovative, reputable, and provide ongoing guidance.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!
Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.
Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.