M
Webinar: AI-Powered Role Playing: How Realistic Simulations are Transforming Employee Training for FIs
Request the Recording
E
AI Solutions

AI Solutions

AI for Contact Centers
E

Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service
E

Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
E

Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support
E

Make online and mobile banking feel effortless, responsive, and always on.

AI for Smarter Search
E

Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

AI Products

AI Products

Customer-Facing

Voice Assistant
E

A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
E

24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
E

Transform your website search, turning every page into an AI-powered help center.

Portal
E

The leading portal for AI management.

Employee-Facing

Training Simulator
E

Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
E

Provide employees with quick and efficient access to information.

Portal
E

The leading portal for AI management.

Who We Help

Who We Help

AI for Banks
E

Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
E

AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

Learn More
Why Posh
E

We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
E

We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
E

Get to know who Posh is—the things that guide us and fuel our work.

Partners
E

We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
E

Check out our latest career opportunities, we hope you join us!

Platform

Platform

Posh Portal
E

The leading no-code portal for AI management.

Integrations
E

Seamless integrations into your existing solutions.

Trust at Posh
E

Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
E

The first-and-only AI platform built for Financial Institutions by financial and AI experts.

Resources

Resources

Resources Hub
Blog
E

Industry insights from the experts at Posh on all things AI and banking.

News & Press
E

Articles and announcements celebrating Posh's accomplishments, our team, and our products.

Events
E

Stay up to date on all of the Posh.ai events and webinars.

Infographics
E

Explore our latest infographics for captivating visual narratives.

Ebooks
E

In-depth guides and research to help financial institutions harness AI with confidence.

Client Stories
E

Learn how Posh has helped 100+ banks and credit unions just like yours.

Sign In
Request a Demo
U

Blog

Posh general blog news, updates and more.

AI and Knowledge Management: Elevating Efficiency and Customer Satisfaction

Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.

AI and Knowledge Management: Elevating Efficiency and Customer Satisfaction

Discover how AI and knowledge management systems work together to streamline operational efficiency at your financial institution.

Integrating Conversational AI and IVR To Elevate the Customer Experience

Discover how integrating conversational AI into IVR can revolutionize your FI contact center by reducing volume and increasing customer satisfaction.

Integrating Conversational AI and IVR To Elevate the Customer Experience

Discover how integrating conversational AI into IVR can revolutionize your FI contact center by reducing volume and increasing customer satisfaction.

Driving Success Together: Posh's Consultative Approach to AI Adoption

Adopting AI fosters value-driven experiences for customers and employees. Partners should be innovative, reputable, and provide ongoing guidance.

Driving Success Together: Posh's Consultative Approach to AI Adoption

Adopting AI fosters value-driven experiences for customers and employees. Partners should be innovative, reputable, and provide ongoing guidance.

How Natural Sounding AI Enhances Personalization in Banking

We've launched new features that leverage generative AI in exciting ways that create new personalized experiences aligned to your brand and allow you to deploy solutions more efficiently.

How Natural Sounding AI Enhances Personalization in Banking

We've launched new features that leverage generative AI in exciting ways that create new personalized experiences aligned to your brand and allow you to deploy solutions more efficiently.

The C-Suite’s Guide to AI in Financial Institutions

Unlock the potential of AI with our C-Suite Guide. From exploring its applications to assessing readiness and finding the right partner, gain crucial insights and practical advice.

The C-Suite’s Guide to AI in Financial Institutions

Unlock the potential of AI with our C-Suite Guide. From exploring its applications to assessing readiness and finding the right partner, gain crucial insights and practical advice.

Goodbye, AI Agent Assist. Hello, Next-Gen Knowledge Assistant!

Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.

Goodbye, AI Agent Assist. Hello, Next-Gen Knowledge Assistant!

Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.

The Future of Financial Cybersecurity: Protecting Consumer Data in the Age of AI

We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.

The Future of Financial Cybersecurity: Protecting Consumer Data in the Age of AI

We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.

How to Build a Business Case for AI

FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.

How to Build a Business Case for AI

FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.

How AI Helps You Improve Contact Center Agent Satisfaction

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

How AI Helps You Improve Contact Center Agent Satisfaction

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

Previous
Load More
Unlocking the Potential of Generative AI for Financial Institutions
Blog

Unlocking the Potential of Generative AI for Financial Institutions

The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.

10 Questions to Ask an AI Provider
Blog

10 Questions to Ask an AI Provider

Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.

Harness the Power of AI for Call Centers
Blog

Harness the Power of AI for Call Centers

Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.

5 Biggest AI Trends for Banking in 2024
Blog

5 Biggest AI Trends for Banking in 2024

Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.

Balancing Budgets in 2024
Blog

Balancing Budgets in 2024

If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.

2023 Year in Review
Blog

2023 Year in Review

2023 was a remarkable year of growth and success in the AI industry and at Posh AI, where our partners and clients enhanced customer experiences and operational efficiency through AI adoption.

A Lookback on AI Through the Years
Blog

A Lookback on AI Through the Years

AI has the potential to follow a similar pattern as other major technology shifts. In order to best see what may be yet to come, it’s important to look back and see how AI has evolved thus far.

How Posh Secures Critical Documentation in Knowledge Assistant
Blog

How Posh Secures Critical Documentation in Knowledge Assistant

To maintain security of critical documentation, financial institutions need to partner with companies that keep cybersecurity practices in tandem with AI practices top of mind.

AI Executive Order: Insights and Takeaways for Financial Services
Blog

AI Executive Order: Insights and Takeaways for Financial Services

Thinking specifically about the impact on the financial sector, we have noticed a few key takeaways that leaders at financial institutions should pay close attention to.

3 Fundamental Practices of Responsible AI
Blog

3 Fundamental Practices of Responsible AI

We discuss how the future of AI in banking and beyond depends on the actions of AI engineers, policy-makers, and similar leaders to ensure a safe, responsible coexistence with AI.

Previous
Next
Search
Categories
Ebooks
Infographics
Events
Client Stories
News + Press
Blog
Recommended

Why Financial Institutions Are Choosing Posh Knowledge Assistant Over Microsoft Copilot

Discover why banks and credit unions choose Posh Knowledge Assistant over Microsoft Copilot, FI-first AI that works on day one and delivers real ROI.

Client Stories

Client Story: Sound Credit Union

Sound Credit Union partnered with Posh to launch 24/7 digital self-service across web, online, and mobile, reducing wait times and abandonment while saving $15K+ per month.

Events

Jack Henry Connect 2025

Tags
Generative AI
Generative AI
ChatGPT
Employee spotlight
CSRF
White Paper
Compliance
Security
Posh Personnel
Credit Unions
AI Concepts
Artificial Intelligence
NLP
Chatbots
Conversational AI
Banking
Infographics
Events
Client Stories
News + Press
Blog
Ebooks

We always have more to say

Reach out to start the conversation

Contact Us

AI Built for Banking

AI Products

Customer-facing
  • Voice Assistant
  • Digital Assistant
  • Posh Answers
Employee-facing
  • Knowledge Assistant
  • Training Simulator

AI Solutions

  • AI for Contact Centers
  • AI for Customer Self-Service
  • AI for Every Channel
  • AI for Digital Support
  • AI for Smarter Search

Who We Are

  • Why Posh
  • Meet The Posh Team
  • Mission & Values
  • Partners
  • Careers

Who We Help

  • AI for Banks
  • AI for Credit Unions

Platform

  • Integrations
  • Posh Portal

Trust & Security

  • Trust at Posh
  • Trust Center
  • Status

Resources

  • Resource Hub
  • Blog
  • Client Stories
  • News & Press
  • Events
  • Infographics
  • Ebooks
Copyright ©0000 Posh AI. All Rights Reserved.
Privacy Policy
|
Terms of Use