Happy 5th Birthday, Posh!
Celebrating Posh and all of our accomplishments as we hit 5 years!
Posh general blog news, updates and more.
Learn how generative and agentic AI differ, and why combining them unlocks smarter, more autonomous customer experiences in banking.
Learn how generative and agentic AI differ, and why combining them unlocks smarter, more autonomous customer experiences in banking.
Discover how AI voice assistants like Posh are revolutionizing banking customer service with 24/7 support, automation and personalized experiences.
Discover how AI voice assistants like Posh are revolutionizing banking customer service with 24/7 support, automation and personalized experiences.
Discover how 24/7 banking support powered by AI voice assistants transforms customer service with instant, scalable and cost-effective solutions.
Discover how 24/7 banking support powered by AI voice assistants transforms customer service with instant, scalable and cost-effective solutions.
Artificial intelligence is evolving. Fast. We’re moving beyond basic chatbots and scripted responses into a new generation of AI that can reason, act, and adapt in real-time.
Artificial intelligence is evolving. Fast. We’re moving beyond basic chatbots and scripted responses into a new generation of AI that can reason, act, and adapt in real-time.
Explore the top AI trends transforming banking in 2025. Discover how AI is shaping the future of customer service.
Explore the top AI trends transforming banking in 2025. Discover how AI is shaping the future of customer service.
Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.
Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.
With banking in its DNA, Posh Answers transforms your website into an AI help center to provide accurate, around-the-clock customer service.
With banking in its DNA, Posh Answers transforms your website into an AI help center to provide accurate, around-the-clock customer service.
Transform your search experience with AI-powered search tools. Discover how Posh helps you deliver fast, relevant and secure search functionality.
Transform your search experience with AI-powered search tools. Discover how Posh helps you deliver fast, relevant and secure search functionality.
The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.
The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.