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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

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Make online and mobile banking feel effortless, responsive, and always on.

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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

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Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Employee-Facing

Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

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Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
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AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

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Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

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Industry insights from the experts at Posh on all things AI and banking.

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Stay up to date on all of the Posh.ai events and webinars.

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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Artificial Intelligence

Artificial Intelligence thoughts from Posh.

Client Story: Camden National Bank
Client Stories

Client Story: Camden National Bank

Navigating Change and Eliminating Friction: Camden National Bank’s AI-Powered Customer Experience

Cooperative Credit Union Association Partners with Posh to Democratize AI for Credit Unions of All Sizes
News + Press

Cooperative Credit Union Association Partners with Posh to Democratize AI for Credit Unions of All Sizes

CCUA and Posh team up to make cutting-edge AI solutions accessible and affordable for small and mid-sized credit unions, enhancing member experiences, boosting employee efficiency, and driving innovation across the credit union movement.

Client Story: Somerville's Credit Union
Client Stories

Client Story: Somerville's Credit Union

How Somerville’s Credit Union Transformed Member Service With Posh Answers.

Posh Answers Brings Financial Institution Websites and Help Centers into the AI Era
News + Press

Posh Answers Brings Financial Institution Websites and Help Centers into the AI Era

Posh AI, a leader in advanced AI solutions for the banking industry, today announced the launch of Posh Answers.

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy
Blog

Innovation With Integrity: Disruption, Reactive Markets and AI Strategy

The key to surviving and thriving in this technological revolution isn’t just about innovation — it’s about responsible innovation that builds long-term trust while navigating market pressures.

AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait
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AI Adoption in Banking: Why Financial Institutions Can’t Afford to Wait

Discover why AI in banking is no longer optional. Industry leaders reveal how financial institutions can overcome barriers and start winning today.

Balancing Innovation and Compliance: How To Innovate Responsibly with AI
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Balancing Innovation and Compliance: How To Innovate Responsibly with AI

Balancing innovation with compliance is crucial for financial institutions. Discover insights from industry experts on how AI can help FIs innovate while staying compliant.

Future-Proof Your Financial Institution by Investing in AI
Blog

Future-Proof Your Financial Institution by Investing in AI

The conversation around artificial intelligence has evolved, and for financial institutions, it’s no longer a question of “if” but “when” and “how” to invest in AI. 

Embrace the Future: Achieving AI Readiness
Blog

Embrace the Future: Achieving AI Readiness

Ensure your financial institution is AI-ready. Learn how to assess, implement and future-proof your AI initiatives with Posh.

How the “Time is Money” Initiative Impacts Financial Institutions
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How the “Time is Money” Initiative Impacts Financial Institutions

Recently, the White House dropped the Time is Money initiative. Learn how it affects financial institutions big and small—and how AI will keep you at the forefront of personalized customer experiences.

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How AI Is Driving the Next Wave of Banking Transformation

Discover how AI is transforming digital banking — streamlining operations, enhancing customer experience, and enabling scalable growth for modern financial institutions.

Events

AI-Powered Role Playing: How Realistic Simulations are Transforming Employee Training for FIs

Blog

How AI Is Transforming Financial Services CX

Discover how AI is revolutionizing financial services — from self-service and fraud prevention to knowledge management — while ensuring compliance and ROI.

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