Conversational AI

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money. 

Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

Florida Credit Union needed an effective replacement for their end-of-life bank-by-phone system and ensure the new offering would enhance the overall member experience, ultimately choosing Posh's Voice and Digital Assistants.

Conversational AI is the present and the future, and can no longer be ignored. Learn more about how Posh is empowering credit unions to understand the value of AI for their members.

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

We're pleased to announce that 50 of our clients are operational with a collective total of over 80 Posh solutions.