Blog

Chatbots: What They Can and Can’t Do

Chatbots are everywhere. They are the mascot for conversational AI for a good reason.

Chatbots: What They Can and Can’t Do

Chatbots are everywhere. They are the mascot for conversational AI for a good reason.

Happy 5th Birthday, Posh!

Celebrating Posh and all of our accomplishments as we hit 5 years!

Happy 5th Birthday, Posh!

Celebrating Posh and all of our accomplishments as we hit 5 years!

Addressing Common Misconceptions about Fintech for Small Banking

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.

Addressing Common Misconceptions about Fintech for Small Banking

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.

Why Every Financial Institution Needs 24/7 Service

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.

Why Every Financial Institution Needs 24/7 Service

For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.

Automated vs Live Chats: What will the Future of Customer Service Look Like?

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Automated vs Live Chats: What will the Future of Customer Service Look Like?

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Conversational AI IVR

The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.

Conversational AI IVR

The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.