Happy 5th Birthday, Posh!
Celebrating Posh and all of our accomplishments as we hit 5 years!
Posh general blog news, updates and more.
Learn how to handle AI change management in your financial institution with practical tips for communication, training, and successful team adoption.
Learn how to handle AI change management in your financial institution with practical tips for communication, training, and successful team adoption.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
Looking to leverage the revolutionary power of AI in banking? Here’s everything you need to know about using AI for productivity in your call centers.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
The recent advances in AI over the last year have changed expectations. A healthy adoption of generative AI in the banking industry creates more purposeful, value-driven experiences.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Looking for an AI company to help power your bank’s future? Discover the 10 questions that will tell you everything you need to know about an AI partner.
Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.
Discover how AI is transforming financial call centers with smarter workflows, better service, and lower costs — without replacing human agents.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
Get ready for the new year with insights into key AI trends in banking. Together, we’ll explore what's shaping the future of technology.
If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.
If you’re looking to cut overdraft fees and are feeling the pressure from budget constraints while also still looking for ways to stay competitive against big banks, AI can help you stay budget-neutral and budget-positive in 2024.
Celebrating Posh and all of our accomplishments as we hit 5 years!
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Discover how conversational AI IVR is transforming member support for credit unions, reducing call volume, and improving customer satisfaction.
Meet Celia Chen and learn about her time here at Posh!
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.