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Launch: AI Training Simulator – Reimagining Employee Training with AI Role-Play + a Peek at the Future of Smarter Staff Onboarding
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AI for Contact Centers
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Create faster, more human-like phone experiences, with instant answers and intelligent handoffs.

AI for Customer Self-Service
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Empower customers to get things done on their own - anytime, from any device, no wait required.

AI for Every Channel
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Deliver consistent, intuitive support across voice, chat, and search all from one intelligent brain.

AI for Digital Support
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Make online and mobile banking feel effortless, responsive, and always on.

AI for Smarter Search
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Turn every question, internal or external, into an instant, accurate, and confidence-building answer.

AI Products

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Customer-Facing

Voice Assistant
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A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions.

Digital Assistant
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24/7 customer service, guiding your customers through the digital wonderland, day and night!

Posh Answers
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Transform your website search, turning every page into an AI-powered help center.

Portal
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The leading portal for AI management.

Employee-Facing

Training Simulator
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Realistic, AI-driven training scenarios tailored to every role.

Knowledge Assistant
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Provide employees with quick and efficient access to information.

Portal
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The leading portal for AI management.

Who We Help

Who We Help

AI for Banks
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Empower Employees and Customers with AI-Enhanced Service

AI for Credit Unions
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AI-Enhanced Member and Employee Experiences

Who We Are

Who We Are

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Why Posh
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We help financial institutions bring customer experience to life one conversation at a time.

Meet the Posh Team
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We're a team of 100+ with a common passion for creating better digital experiences in banking.

Mission & Values
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Get to know who Posh is—the things that guide us and fuel our work.

Partners
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We partner with industry leaders, platforms, and financial service advocates to bring AI to every corner of the institution.

Careers
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Check out our latest career opportunities, we hope you join us!

Platform

Platform

Posh Portal
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The leading no-code portal for AI management.

Integrations
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Seamless integrations into your existing solutions.

Trust at Posh
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Security, privacy, and compliance.

Posh Platform is AI for Banking
Posh Platform
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The first-and-only AI platform built for Financial Institutions by financial and AI experts.

Resources

Resources

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Blog
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Industry insights from the experts at Posh on all things AI and banking.

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Articles and announcements celebrating Posh's accomplishments, our team, and our products.

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Stay up to date on all of the Posh.ai events and webinars.

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Explore our latest infographics for captivating visual narratives.

Client Stories
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Learn how Posh has helped 100+ banks and credit unions just like yours.

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Blog

Posh general blog news, updates and more.

How Natural Sounding AI Enhances Personalization in Banking

We've launched new features that leverage generative AI in exciting ways that create new personalized experiences aligned to your brand and allow you to deploy solutions more efficiently.

How Natural Sounding AI Enhances Personalization in Banking

We've launched new features that leverage generative AI in exciting ways that create new personalized experiences aligned to your brand and allow you to deploy solutions more efficiently.

Goodbye, AI Agent Assist. Hello, Next-Gen Knowledge Assistant!

Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.

Goodbye, AI Agent Assist. Hello, Next-Gen Knowledge Assistant!

Unlock the power of Knowledge Assistant, a single source of truth for employee questions, and why it’s better than AI agent assist tools.

The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You

Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.

The Future of Financial Cybersecurity: Protecting Consumer Data in the Age of AI

We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.

The Future of Financial Cybersecurity: Protecting Consumer Data in the Age of AI

We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.

How to Build a Business Case for AI

FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.

How to Build a Business Case for AI

FIs using AI to solve business challenges will excel. Let’s look at what’s holding back your execs from AI implementation and how you can successfully talk about AI.

How AI Helps You Improve Contact Center Agent Satisfaction

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

How AI Helps You Improve Contact Center Agent Satisfaction

AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.

A Buyer’s Guide to Chatbots in Banking

Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.

A Buyer’s Guide to Chatbots in Banking

Explore the transformative role of chatbots in banking and discover key questions to consider before you buy.

Implementing AI during Your Telephony Move to the Cloud

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Implementing AI during Your Telephony Move to the Cloud

Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.

Unlocking the Synergies of Internal and External AI in Banking

Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.

Unlocking the Synergies of Internal and External AI in Banking

Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.

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AI Trends in Banking
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AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

7 Strategic Moments to Deploy AI in Your Bank or Credit Union
Blog

7 Strategic Moments to Deploy AI in Your Bank or Credit Union

In our eBook 7 Strategic Moments to Deploy AI in Your Bank or Credit Union, we outline the three categories of change and seven key moments when AI implementation makes the biggest impact.

The Road to 2030: Building a Smarter Bank with AI
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The Road to 2030: Building a Smarter Bank with AI

Becoming a Smarter Bank by 2030 demands more than surface-level tech adoption. It requires a fundamental shift in how financial institutions operate, make decisions, and deliver value.

AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation
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AI Use Cases in Banking: 7 High-Impact Opportunities for Transformation

Discover 7 transformative AI use cases in banking that reduce risk, improve customer experience, and drive digital innovation across financial institutions.

Generative AI vs Agentic AI in Banking: What Sets Them Apart?
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Generative AI vs Agentic AI in Banking: What Sets Them Apart?

Learn how generative and agentic AI differ, and why combining them unlocks smarter, more autonomous customer experiences in banking.

How AI Voice Assistants Are Revolutionizing Banking Customer Service
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How AI Voice Assistants Are Revolutionizing Banking Customer Service

Discover how AI voice assistants like Posh are revolutionizing banking customer service with 24/7 support, automation and personalized experiences.

24/7 Banking Support: Why It’s Non-Negotiable
Blog

24/7 Banking Support: Why It’s Non-Negotiable

Discover how 24/7 banking support powered by AI voice assistants transforms customer service with instant, scalable and cost-effective solutions.

Bringing Agentic AI to Banking
Blog

Bringing Agentic AI to Banking

Artificial intelligence is evolving. Fast. We’re moving beyond basic chatbots and scripted responses into a new generation of AI that can reason, act, and adapt in real-time.

Future Banking Trends To Watch in 2025
Blog

Future Banking Trends To Watch in 2025

Explore the top AI trends transforming banking in 2025. Discover how AI is shaping the future of customer service.

The ROI of Voice AI
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The ROI of Voice AI

Discover the ROI of voice AI in banking. Learn how Posh Voice Assistant saves costs, improves efficiency and enhances customer satisfaction.

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Posh Launches AI Simulator: Reimagining Employee Training with AI-Powered Role Playing

Today, the company announces the launch of the AI Training Simulator, a new category of training built on one simple idea: employees don’t thrive in taking boring tests; they thrive with AI-powered role-playing.

Client Stories

Client Story: First Heritage Federal Credit Union

Learn how First Heritage FCU uses Posh’s Knowledge Assistant and Posh Answers to centralize information, improve service, and gain insights.

Blog

AI Trends in Banking

Explore nine essential AI trends in banking and how your organization can leverage them to its advantage.

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